Description : Hi there, we’re Article. Since 2013, we have been redefining the furniture industry one sofa at a time, it’s not easy — it requires solving challenging, meaningful problems. This is where you come in, as a Manager, New Store Opening , you'll lead the delivery of our newest retail locations from project kickoff through Day-1 opening.

You'll bring together teams across the business to ensure our stores open on time, on budget, and fully ready to welcome our customers.

Why We Need You : We’re growing our retail footprint and opening more stores across North America. This role ensures every new store launches smoothly by coordinating the many teams involved in getting a location ready for opening day.

This is a new role created to expand our store opening capability and build repeatable processes that allow us to grow confidently.

Within your first few months, you’ll take ownership of the opening timeline for upcoming store launches and establish strong working relationships with teams across Construction, Retail Operations, IT, and Supply Chain.

In a year, you’ll be proud to say you helped open multiple stores successfully while building the playbooks and processes that make future openings faster and more predictable.

Why Article?

As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best. You’ll do all this while growing your skills within a company redefining the furniture industry.

We take our work seriously, but not ourselves.

About the Retail Operations team

Our Retail Operations team brings the Article brand to life in brick-and-mortar spaces. From store design and construction to operations and customer experience,



this team ensures our retail locations deliver the same remarkable experience customers expect from our online store.

We work closely with teams across the business including Construction, Supply Chain, Finance, Legal, IT, People & Culture and Merchandising.

We are a hybrid team, with this role working from the Vancouver HQ office at least three days per week.

** Please note: Frequent travel will be required to support new store openings and site visits across North America.

Interview Process Timeline : We want to help you plan ahead - here’s what the interview process will look like for this role if you are selected to move forward: Video Interviews You’ll hear from us the week of March 23 to schedule a video interview for the week of March 30.

In-Person Interviews In-person interviews will take place the week of April 13.

- Please note there may be a short gap between stages of the process for this role. If you don’t hear from us right away, don’t worry. We’ll be in touch as soon as the next step is scheduled._

Location Interviews for this role will be held on-site at our Vancouver HQ (1010 Raymur Ave).

What You'll Do : New Store Opening Program Ownership

- Own the end-to-end delivery of current store openings from project kickoff through Day-1 launch and handoff to Retail Operations
- Build and manage the integrated opening timeline across construction, technology, merchandising, staffing,



and operational readiness
- Establish readiness checkpoints and lead go/no-go opening reviews
- Ensure each store is operationally ready across permits, systems, inventory, merchandising, staffing, training, safety, and compliance

Timeline & Delivery Governance

- Own the master new store opening schedule and maintain the source-of-truth plan
- Lead weekly cross-functional opening meetings and track risks, issues, and decisions
- Identify schedule risks early and propose solutions to protect the opening date
- Provide concise status updates to leadership on progress and blockers

Budget & Capex Governance

- Own store opening capital budget tracking including forecasting, variance reporting, and approval routing
- Manage change control processes and ensure scope changes follow proper governance
- Partner with Finance to ensure accurate project tracking and reporting
- Lead value-engineering conversations when needed while protecting brand standards and customer experience Cross Functional Collaboration
- Serve as the single point of coordination across Construction, Real Estate, Design, Legal, People & Culture, Finance, IT, Supply Chain, and Retail Operations
- Ensure all teams have clear deliverables and timelines for opening readiness
- Support store technology readiness and system handoffs to operational teams
- Ensure documentation and operational handoff packages are complete

Store Opening Playbooks & Continuous Improvement

- Build and maintain standardized store opening playbooks, templates, and processes
- Run post-opening reviews and translate learnings into improved processes
- Develop repeatable ways of working that allow the business to scale store openings over time

Vendor & Pro

📌 Manager, New Store Opening (Nso) (Vancouver)
🏢 Article
📍 Vancouver