Apply operations research and mathematical optimization to workforce planning at Miratech, with remote flexibility and enterprise-scale scheduling challenges.

As an Operations Research Engineer, you will support Miratech’s Workforce Management product stream. You will design optimization models, constraint programs, and production-grade services for contact center planning. The work connects business requirements with scheduling, staffing, coverage management, and resource allocation.

Key Responsibilities: Develop optimization models for workforce planning and resource allocation

Implement schedule optimization using OR-Tools and CP-SAT

Build maintainable constraint models and production solver services

Validate schedule quality, coverage, violations,



and solve time

Present methodologies and results to stakeholders

Requirements: Six or more years designing production optimization solutions

Experience with OR-Tools or comparable optimization solvers

Foundation in linear, integer, or stochastic optimization

Workforce or resource scheduling experience

Proficiency in Java, Python, or C++

Use optimization, constraint programming, and software engineering to advance Miratech workforce scheduling services for enterprise contact centers.

📌 Senior Optimization Engineer Workforce Planning (Toronto)
🏢 Miratech
📍 Toronto