_OPERATIONS LEADER_ - Maison Design + Build_ - Full Time, Permanent_ - ABOUT MAISON DESIGN + BUILD_ - Maison Design + Build is a high-end residential design-build firm focused on thoughtful design, strong execution, and a refined client experience. Our work integrates architecture, interiors, and construction into cohesive homes where process, detail, and craftsmanship matter._ - As the company continues to grow, we are expanding our operational structure to support consistency, clarity, and strong execution across all areas of the business._ - THE ROLE_ - The Operations Leader supports the day-to-day function of Maison Design + Build by maintaining_ - operational systems, coordinating internal workflows, and ensuring that company processes are_ - implemented consistently across the organization._ - This role focuses on execution and structure. It ensures that approved policies, procedures, and workflows are followed, maintained, and supported by the team._ - The Operations Leader does not lead design direction or construction decisions. Instead, this position_ - helps create the operational stability that allows the design and construction teams to focus on delivering exceptional work._ - The Operations Leader ensures that operational decisions, procurement workflows, and internal systems align with Maison’s standards for execution, organization, and accountability._ - KEY RESPONSIBILITIES_ - Operational Systems & Workflow_ - Implement and maintain company policies, procedures, and operational standards_ - Support daily operational flow across design, construction, and office teams_ - Coordinate internal workflows to ensure clarity and follow-through_ - Maintain internal documentation, templates, and process resources_ - Help uphold operational consistency across projects and departments_ - Procurement,



Build Execution, Furnishings Program & Warehouse Operations_ - Coordinate procurement workflows related to construction projects, furnishings programs, and project materials_ - Support tender coordination and bid tracking, including organizing vendor submissions and assisting_ - with bid analysis alongside the founders and construction team_ - Assist with quoting processes, preparing pricing documentation, and coordinating invoicing workflows as directed_ - Support vendor communication, purchase processing, and delivery coordination tied to active builds and installations_ - Coordinate furniture and installation logistics, ensuring trades, deliveries, and site readiness align with project timelines_ - Oversee warranty coordination related to furnishings programs and operational procurement items_ - Maintain organization of receiving processes, warehouse systems, and inventory management_ - Support turnover logistics and operational readiness of completed homes_ - Office Operations & Infrastructure_ - Maintain organization of internal office operations and administrative workflows_ - Manage operational vendors including IT providers and software platforms_ - Maintain internal systems such as Buildertrend and other operational tools_ - Help ensure company systems are used consistently_ - Human Resources & Internal Training_ - Support onboarding and offboarding processes_ - Coordinate advantages administration and HR documentation_ - Assist in developing internal training resources, including recorded process videos_ - Help maintain clarity around internal workflows and role expectations_ - Client Experience Support_ - Maintain operational templates and processes that support a consistent client experience_ - Support project setup and closeout workflows from an operational perspective_ - Ensure internal standards are followed throughout the client lifecycle_ - Marketing Operations Support_ - Support operational coordination related to marketing initiatives, including photography scheduling, asset organization, website updates, and awards submissions_ - Maintain internal marketing systems and documentation to ensure brand materials are organized and accessible_ - Coordinate timelines and logistics related to marketing execution in collaboration with the founders_ - Assist with implementation of approved marketing processes and tools as the company continues to_ - grow_ - Founder Collaboration_ - Work closely with the founders to implement operational initiatives_ - Support accountability by ensuring systems and processes are followed consistently_ - Escalate operational issues when guidance or decisions are required_ - QUALIFICATIONS_ - Post-secondary education in business, operations, construction management, or a related field, or equivalent professional experience. Experience in a design-build, construction, or project-based environment is considered an asset._ - Strong organizational and systems management skills_ - Comfortable working in a design-driven environment_ - Excellent communication and documentation abilities_ - Ability to manage multiple workflows simultaneously_ - Strong judgment and confidence w

📌 Operations Leader (Saskatoon)
🏢 Maison Design+Build
📍 Saskatoon