CEC Service Consultant Thornhill Toyota l Weins Auto Group Weins Auto Groupis looking for a highly motivated and detail-orientated CEC (Customer Experience Centre) Service Consultantto support our Service Team at Thornhill Toyota, a division of Weins. In this customer-focused role, you will handle incoming customer appointment inquiries with professionalism and efficiency. You will also be required to make outbound calls/emails/text messages to make and confirm customer appointments.

If you take pride in offering exceptional customer service, and you are interested in working in a fun, positive and fast-paced workplace, this could be the next position for you. we are transforming the auto industry. See how Weins Auto Group is a great place to work, to learn and grow your career: We know everyone needs a long weekend from time to time. We are lifelong learners and want to support our associates who endeavour to continue their education through our Educational Reimbursement Program We have a generous Vehicle Purchase Program along with a Parts & Service Discount We invest in your career with development and training opportunities.

We know employees need support from time-to-time.

Our Employee Assistance

Program is accessible to all associates. We celebrate personal and professional milestones and team events Handle all incoming customer appointment inquiries quickly and accurately (telephone and by email) Electronically schedule service appointments for the Assistant Service Managers,



distributing work evenly unless otherwise directed by management Respond to customer concerns and requests that have been received through the Dealer Voice System Perform any other administrative tasks as directed by management Customer Service experience considered an asset Hourly plus potential bonuses ($44,000 - $50,000) Employment Type: Permanent Full-Time Weins Auto Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our recruitment and training process, WEINS Canada (O/A WEINS Auto Group) and all our divisions, use artificial intelligence (AI)-powered tools to assist in evaluating candidates for roles. Assess skills and competencies through simulated training environments. Analyze responses to training modules or testing scenarios.

Generate performance insights to support hiring decisions. The AI systems used are designed to support fair and consistent evaluation. We are committed to ensuring that these tools do not result in discrimination or bias based on race, gender, disability, or other protected grounds under the Ontario Human Rights Code.

If you have questions or concerns about the use of AI in our hiring or training process, or if you require accommodations, please direct your inquiry to our Talent Acquisition Team at [email protected]. Accommodation will be provided in accordance with AODA.

📌 Service Advisor (Weekends) (Vaughan)
🏢 Weins Canada
📍 Vaughan