Service department leadership in Red Deer calls for solid technical expertise and organization. Manage daily operations while supporting customer satisfaction and profitability.

Nors seeks a Service Manager for its Red Deer, Alberta team. You will manage department operations under established policies and procedures, while ensuring environmental and safety compliance. The position works with the Branch Manager on company objectives and develops employees through recruitment and leadership development.

Key Responsibilities: Forecast service requirements with the Branch Manager

Recruit and develop service department employees

Conduct monthly meetings on objectives and policies

Determine repair methods and efficient job flows

Measure performance and achieve department goals

Requirements: Strong organizational and communication skills

Excellent customer relations skills

Good computer and systems knowledge

Strong technical expertise

Post-secondary education or equivalent work experience

Lead Nors service operations in Red Deer through technical expertise, employee development, customer relations, and performance measurement.

📌 Service Department Manager Red Deer (Sundre)
🏢 Nors Group
📍 Sundre