Founded in 1926, Gatestone has been a pioneer in providing exceptional outsourced customer contact center services and business process outsourcing (BPO) to world-class organizations, including Fortune 500 companies. At Gatestone, we prioritize the customer experience, embodying it in everything we do. We are seeking an experienced and highly motivated Infrastructure Specialist to join our Global IT Infrastracture team.

Please note that this is a versatile hybrid position that will require you to work on site 2 days weekly after training is concluded. Please note that training will be conducted 100% on-site.

Comprehensive Training: Receive paid full-time training to excel in your role Enjoy discounts, engagement initiatives, and bonus opportunities through our employee referral program Manage and support AWS cloud infrastructure, including AWS WorkSpaces and hybrid cloud environments. Administer and maintain VMware, Hyper-V, and Windows Server environments.

Support Active

Directory, DNS, DHCP, Group Policy,



and related enterprise services. Provision, patch, monitor, and troubleshoot virtual and physical servers. Monitor infrastructure performance and resolve incidents, outages, and system alerts. Perform root cause analysis and maintain accurate technical documentation. Leverage automation, scripting, and AI tools to improve operational efficiency.

Provide

Level 2/3 infrastructure support while collaborating with internal teams and external vendors. You possess strong hands-on experience with AWS cloud technologies, VMware vSphere, Microsoft Hyper-V, and Windows Server administration. You have in-depth knowledge of Active Directory, DNS, DHCP, Group Policy, and other core Microsoft infrastructure technologies. Monday to Friday; Individual accommodations will be provided to qualified candidates with disabilities.

📌 Specialist, Network engineer (Toronto)
🏢 Journeyfront
📍 Toronto