Lead customer experience at Zehrs while coaching colleagues and supporting sales growth through solid retail operations. Build trust with customers and teams daily.

As a PCX Manager, you will lead, coach, and motivate colleagues at Zehrs. Your focus includes improving productivity, engagement, and retention while maintaining merchandising and operational standards. You will also support departmental financial objectives and identify talented people for the team.

Key Responsibilities:

- Lead, coach, and motivate colleagues across the department
- Improve productivity, engagement, and colleague retention
- Maintain merchandising and operational standards consistently
- Manage accountability for departmental financial objectives
- Identify great talent for the Zehrs team

Requirements:

- Proven record of delighting customers and growing sales
- Leadership experience in a retail environment
- Open-minded approach to changing business needs
- Responsiveness to change and workplace challenges
- Candidates eighteen or older complete a background check

Bring customer focus, coaching ability, and retail leadership to Zehrs while supporting colleagues, standards, and departmental financial objectives.

📌 Zehrs Customer Experience Manager (Stratford)
🏢 Loblaw
📍 Stratford