Looking for a friendly, conscientious, self-directed individual to join our team in a busy family medicine office.
Duties and Responsibilities:
- Answers phone calls, triages issues and schedules appointments accordingly.
- Messages the nurse or physician when a question must be addressed urgently.
- Greets and registers patients for visits.
- Documents all communication with patients in the EMR accurately at the time of encounter.
- Directs patients to examination rooms and measures vital signs when required.
- Arranges for referrals and consults that have been ordered by the physician.
- Assists with third-party billing when required.
- Assists with referral tracking and patient notification when required.
- Provides coverage for other staff, as required and when able, to cover vacation and sick days. Specific duties and responsibilities will depend upon the role being filled.
Qualifications:
- Medical Secretary or Medical Office Assistant diploma or equivalent required.
- Three to five years of experience in a medical office or other healthcare setting preferred.
- Demonstrated knowledge of medical terminology required.
- Evidence of problem-solving and conflict resolution skills required.
- Excellent organizational and communication skills required.
- Demonstrates flexibility to accept changes in areas of responsibility when needed.
- Experience with Telus PS Suite is preferred, but not required.
- Demonstrates ability to maintain confidentially for all patient information and information pertaining to the work setting.
- Adherence with all human resource policies is required. Current police check (within last 6 months) required.
Required Hours:
Monday: 8am - 8pm
Tuesday: 8am - 4pm
Wednesday: 8am - 4pm
Thursday: 8am - 4pm
Friday: 8am - 3pm
1 in 5 weekends Sat and Sun 845-1145am.
Pay: $18.00-$20.00 per hour
Expected hours: 38.0 – 46.0 per week
Benefits:
- On-site parking
Ability to commute/relocate:
- London, ON: reliably commute or plan to relocate before starting work (required)
Work Location: In person
📌 Medical Office Assistant (London)
🏢 Dr. Elia and Dr. Perrier's Office
📍 London
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