Robotics Technician

Robotics & Automation Solutions

Company: Nova Dynamic

Location: Markham, Ontario

Job Type: Full-time, On-site

Compensation: CAD $48,000-$53,000 annually

Schedule: Monday-Friday, generally 9:30 AM-6:00 PM

Travel: Customer sites across Canada; occasional U.S. travel

About Nova Dynamic

Nova Dynamic is an automation and robotics solutions provider focused on helping businesses improve productivity, efficiency, and operations through intelligent robotic technologies. Our mission is to become a leading automation and robotics solutions provider in North America by delivering end-to-end intelligent systems that transform how industries operate.

We work with customers across industries including warehousing, manufacturing, hospitality, food & beverage, retail, healthcare, and facility management.

Role Summary: We are looking for a hands-on Robotics Technician to install, configure, maintain, and repair robotic solutions. The ideal candidate has strong practical skills, a logical approach to troubleshooting, and the ability to clearly explain product features, technical issues, and solutions to customers.

Key Responsibilities

· Install, assemble, configure, and commission robots at customer sites, including mapping, route setup, and operational testing.

· Diagnose hardware, software, and connectivity issues using a logical, step-by-step troubleshooting process.

· Perform hands-on repairs, component replacements, preventive maintenance, and post-repair testing.

· Assess customer site conditions and adjust robot settings to support reliable operation in real-world environments.

· Explain robot features, operating procedures, limitations, technical issues,



and proposed solutions clearly to customers.

· Train customers on robot operation, routine care, basic troubleshooting, and safe use.

· Provide on-site and remote technical support, follow up on service requests, and confirm that issues are resolved.

· Document installations, faults, troubleshooting steps, repairs, parts used, and service outcomes accurately.

· Work with sales, implementation, customer-success teams, and manufacturers to resolve issues and support deployments.

· Support product demonstrations, Proof of Concepts (POCs), customer trials, trade shows, and events when required.

· Handle robots, tools, and spare parts carefully and follow protected installation and repair procedures.

· Travel within Canada and occasionally to the United States for installations, repairs, maintenance, training, and events.

Compensation and Travel Support

Base salary: CAD $48,000 annually

Fuel allowance is provided for work-related driving.

Ideal Qualifications

· Hands-on experience in equipment installation, repair, maintenance, field service, or a similar technical role.

· Strong practical skills and confidence using hand tools to assemble, inspect, maintain, and repair equipment.

· Strong logical thinking and problem-solving skills, with a systematic approach to identifying root causes.





· Clear communication skills and the ability to explain all relevant product features and technical issues in plain language.

· Willingness to travel frequently for customer installations, repairs, training, POCs, and deployments.

· Ability to understand customer operations and translate technical findings into practical solutions.

· Solid follow-up and organizational skills, with the ability to manage multiple service requests.

· Comfortable using computers and CRM systems to record issues, work completed, and customer information.

· Self-motivated and able to work independently while collaborating closely with a growing team.

· Comfortable learning technical products, working directly with customers, and providing patient, professional support.

Preferred Qualifications

· Experience supporting equipment in factories, warehouses, logistics, hospitality, food & beverage, healthcare, retail, or facility management.

· Experience with robotics, automation, electromechanical equipment, or related hardware and software.

· Experience with robot deployment, mapping, configuration, networking, or customer trials.

· Experience training customers or internal teams on products or technical solutions.

· A valid driver's licence and the ability to drive to customer sites are preferred.

· Familiarity with Pudu Robotics or prior experience installing, maintaining, or repairing service robots is an asset.

· Fluent English; French, Mandarin, or Cantonese is considered an asset.

Pay: $48,000.00-$53,000.00 per year

Benefits:

- Casual dress
- Company events
- On-site parking

Work Location: Hybrid remote in Markham, ON L3R 3K6

📌 Robotics Technician (Markham)
🏢 Nova Dynamic
📍 Markham