Family Support Worker (FSW)

Location: New Brunswick (travel required)
Reports To: Family Services Supervisor

Make a Real Difference—Every Day

Do you want a job where your work truly matters?

As a Family Support Worker, you’ll be supporting children, youth, and families through some of their most challenging moments, helping them build skills, stay connected, and move toward more stable, positive futures.

This isn’t a desk job. It’s hands-on, meaningful work where no two days are the same. One day you might be supporting a family during a supervised visit, and the next you’re helping someone build life skills or navigate a difficult situation.

What You’ll Be Doing

At its core, this role is about showing up for people, consistently, compassionately, and professionally.

You will:

- Support children, youth, and families through supervised visits, in-home support, and community-based activities
- Help clients build everyday life skills, confidence, and independence
- Create secure, supportive environments where individuals feel respected and heard
- Adapt your approach based on each person’s unique needs and circumstances
- Step in during challenging moments using de-escalation and problem-solving skills
- Safely transport clients to appointments, visits, and community activities
- Keep clear, accurate notes to help ensure the best outcomes for those you support
- Work closely with your team and supervisor to provide consistent, coordinated care

Who You Are

You’re someone who:

- Cares deeply about people and wants to make a difference
- Stays calm and grounded, even in challenging situations
- Communicates clearly and builds trust easily
- Is adaptable, patient, and solutions-focused




- Values teamwork but can also work independently
- Is committed to treating everyone with dignity and respect

What You Bring

- Education in social work, psychology, human services, or a related field (or equivalent experience)
- Experience supporting children, youth, or individuals with diverse needs is an asset
- Strong communication and interpersonal skills
- Good judgment, professionalism, and respect for confidentiality
- A willingness to keep learning and growing in your role

Requirements

- Explicit Criminal Record Check, Vulnerable Sector Check, and Social Development Check
- Valid Class 5 Driver’s License and clean driver’s abstract
- Reliable vehicle with valid insurance (minimum $1,000,000 liability)
- Ability to travel throughout New Brunswick

Why This Role Matters

The work you do will help families stay connected, support individuals in building independence, and contribute to safer, stronger communities.

If you’re looking for a role where you can have a real impact—and be part of a supportive, purpose-driven team—we’d love to hear from you.

Job Types: Full-time, Part time

Pay: $18.50-$24.45 per hour

Benefits:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Vision care

Application question(s):

- Do you possess a class 5 driver's license and your own vehicle to transport clients in?

Education:

- DCS / DEC (required)

Licence/Certification:

- First Aid and CPR Certificate (required)
- Clear Criminal Record and Vulnerable Sector Check (required)

Work Location: In person

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