Department:

Service

Position Type:

Full-Time

Location:

Calgary

Shift:

Monday – Friday

Pay:

$80,000-$95,000 + IC Plan depending on experience

Proudly headquartered in Calgary, GreatWest Kenworth has been a cornerstone in Alberta's heavy-duty trucking sector for over 50 years. With seven branches strategically positioned across the province, including Calgary, Balzac, Red Deer, Lethbridge, Redcliff, Fox Creek (Parts only) and Clairmont, we are committed to upholding our role as the premier Heavy Duty Truck dealership.

We provide an excellent work environment, competitive salary, stability, and career progression avenues to skilled and dedicated professionals. Are you excited about our products and becoming part of a winning team? We invite hardworking individuals with skills and experience to contribute to our dynamic Alberta team.

About the Fleet Service Sales Representative Role:

A Fleet Service Sales Representative (also known as an Outside Service Sales Rep) focuses on business-to-business (B2B) growth and retention. Unlike a Service Advisor who handles individual "walk-in" customers, this role involves hunting for new commercial accounts and managing high-volume service contracts for logistics, construction, oil field and municipal fleets.

Core Responsibilities

- Business Development: Prospect for new fleet customers through cold calling, site visits, and industry networking within an assigned territory.
- Contract Negotiation: Develop and present tailored service proposals, including fleet pricing structures, preventative maintenance programs,
- Account Management: Act as the primary liaison for large accounts, conducting regular fleet evaluations and quarterly business reviews relating to customer spend and savings analysis
- Service Solutions: Identify "pain points" for fleet managers—such as excessive downtime—and recommend specific shop services, mobile repair units, or parts programs to increase their efficiency.
- Strategic Reporting: Track sales activities, bid statuses, and market competition using CRM software like Sugar

Key Qualifications





- Experience: 2+ years of B2B sales experience, specifically within the heavy-duty truck or transportation industry.
- Technical Aptitude: Deep understanding of heavy truck specifications, maintenance cycles, and the total cost of ownership for commercial assets. Kenworth/Paccar Experience will be considered an asset.
- Relationship Skills: Proven ability to build rapport with both shop floor mechanics and maintenance management for fleet companies.
- Mobility: A valid driver's license is mandatory, as the role often requires spending time "in the field" visiting client locations across Alberta plus have the ability to travel to the USA for meetings and customer events and training.

Salary & Performance Compensation

Fleet service sales roles typically feature a higher base salary and more aggressive commission structures than advisor roles due to the long-term value of the contracts they secure.

- Estimated Base Salary: $80,000 – $95,000 CAD + IC plan.
- Key KPI: Focuses on Customer Retention and Market Share Growth rather than daily shop throughput.

A Fleet Service Sales Representative's compensation is heavily weighted toward high-value, long-term B2B results. Incorporating tiered incentives ensures they are motivated not just to close a deal, but to grow and retain large-scale accounts.

At GreatWest Kenworth, our employers are committed to setting you up for success and here’s how:

- Education - Offering additional training to further your skill set from outside vendors like Kenworth, Cummins, Eaton and more.




- Property Protection - Being competitive with employee benefits like Toolbox Insurance to ensure your property is safe when it’s in our dealership
- Safety – Being the foundation for your role, we at GreatWest Kenworth are committed to physical safety in our work sites and safety in belonging to a team. This includes a Boot and Tool allowance for all positions that require PPE.
- Total Rewards – We offer industry competitive pay with both short term and long-term incentives to reward your hard work. Our Employees have fully paid medical, dental and life insurance perks available to them and their families, as well as other programs to support your lifestyle in and out of work.

For a full list of the benefits we offer,

GreatWest Kenworth is an equal opportunity employer who values diversity in our workforce. We work to ensure that our policies and practices protect individuals and groups under applicable human rights legislation. We will respond to accessibility accommodations by applicants upon request.

**Recruitment Fraud**

Please note that some candidates have experienced recruitment fraud where an individual that claims to be affiliated with GreatWest Kenworth makes a false offer of employment and requests personal information or payment from the candidate. We only correspond with candidates through email addresses ending with @GreatWestKenworth.com. GreatWest Kenworth does not require applicants to provide copies of personal documents such as passports, birth certificates or banking information as part of the application process.

Please email [email protected] if you believe you have experienced recruitment fraud.

Job Type: Full-time

Pay: $80,000.00-$90,000.00 per year

Benefits:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Experience:

- Customer service/Sales: 2 years (required)
- Heavy Duty mechanical: 3 years (required)

Licence/Certification:

- Heavy Duty Mechanics Red Seal or equivalent certificate (required)

Work Location: In person

📌 Fleet Service Sales Representative (Alyth/Bonnybrook/Manchester)
🏢 Great West Kenworth
📍 Alyth/Bonnybrook/Manchester