This role develops analysis and reports to understand the company’s performance and areas of prospect. As an active member of the Business Strategy and Data Analytics team, collaborates with team members to ensure robust and efficient pipelines. Develops models and tools to forecast and/or better understand gaming volumes.

Works closely with leaders and teams across the organization to deliver insights, reporting, and recommendations that support operational and strategic decision-making. Leverages modern analytics tools and cloud-based technologies to enhance reporting capabilities, improve data quality, and drive business performance.

The incumbent ensures adherence to the Company’s policies and procedures, motivates and leads by example and supports the company’s learning environment while establishing a safe and welcoming work setting for all team members.

Key Accountabilities

- Supports the tracking and reporting of results of individual player metrics and overall casino performance through the use of Power Business Intelligence reports and SQL queries, etc.
- Improve data quality through implementing checks using SQL queries and alerts and other data transformation technologies
- Develop comprehensive revenue forecasts, establish detailed budgets, and create performance projections to guide financial planning and strategic decision-making
- Discover opportunities to enhance player visitation, improve player retention rates, strengthen player loyalty, and maximize customer lifetime value
- Supports analytic development including application development, containerization, CI/CD pipelines, deployment, and systems integration
- Support leaders across the business with ad-hoc analytics requests

- Creating, running and maintaining campaigns through EBS

- Provide analysis to support marketing strategy and planning. Generate customer lists as per marketing team requirements
- Provide Power Business Intelligence reports, forecasts, etc. to assist with operational planning




- Work closely with the Data Product team to improve data pipelines
- Performs other duties as assigned or directed

Education and Qualification Requirements

- Post-secondary education in a relevant field (business, computer science, etc.)
- Minimum 3 years of experience in data analytics
- Experience with Power BI
- Experience with Microsoft SQL Server and SQL Server Integration Services (SSIS)
- Knowledge of statistical concepts in support of analysis and reporting
- Excellent analytical, communication, and problem-solving skills, with the ability to present complex information in a clear and meaningful way.

- A curious analytical mind, strong attention to detail and quick learner, ability and willingness to work under a strictly regulated data management environment

- Knowledge of data warehousing concepts
- Experience developing dashboards, reports, and analytical solutions that support business decision-making.
- Experience with data transformation tools such as dbt

Work Environment Considerations+

Regular office environment; may require non‑traditional work hours depending on business needs

Total Rewards

We offer a comprehensive Total Rewards package designed to support your well‑being, growth, and long‑term success. Team members receive extended health benefits starting immediately upon hire, paid wellness days, and a Company‑matching RRSP program with up to a 4% match to help you plan for the future. This role also includes three weeks of pro‑rated annual vacation, supporting work–life balance.

Compensation for this position is aligned with experience, with a salary range of $70,000–$90,000, and eligibility for a performance‑based bonus structure that rewards strong operational results, leadership impact, and contributions to culinary excellence.

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to contact Human Resources at any stage of the process.

📌 Analyst, Business Intelligence - Lahal Casino Management (Richmond)
🏢 Lahal Management
📍 Richmond