Communications & Program Coordinator (Kitsilano)

Communications & Program Coordinator (Kitsilano)

25 Oct
|
HeadsUpGuys Society
|
Kitsilano

25 Oct

HeadsUpGuys Society

Kitsilano

Job status: Full-time 1.0 FTE (37.5 hours weekly)
Probation: 3 months
Start date: November 16, 2026

Why work here

The HeadsUpGuys team is raising the bar for men’s mental health care in Canada and around the world. Since launching in 2015, HeadsUpGuys has become the leading global resource for men seeking support for their mental health. With more than 50,000 monthly visitors from across the globe, HeadsUpGuys continues to grow its reach and impact, offering multiple points of connection to men who are looking to improve their mental health.

HeadsUpGuys is looking to expand its team. We are seeking a person who is outgoing, ambitious, enthusiastic, creative, innovative, and empathic to support HeadsUpGuys’ growth.

What we offer

- Extended health and dental coverage through Pacific Blue Cross, starting after a 3-month probation period
- Employee and Family Assistance Program (EFAP) with confidential counselling for staff and their families
- Group life, AD&D;, and long-term disability insurance
- 3 weeks paid vacation (available after 3-month probation period)

Your role

This position is for a full-time staff member to manage the HeadsUpGuys Therapist Directory and the Ambassador Program, along with content publishing, writing, and graphic design support.

This position reports to the HeadsUpGuys Operations & Communications Manager and Dr. John Ogrodniczuk, who leads HeadsUpGuys. This role involves collaboration with other team members.

This position requires maintaining strict confidentiality of donor information, client and community member information, and other sensitive organizational information encountered in the course of this role.

This role interacts with a vulnerable population, so accuracy and good judgement are essential.

A criminal record check is required.

Responsibilities

Therapist Directory Coordinator

- Solicit and screen prospective therapists for inclusion in our directory




- Create and manage therapist profiles
- Communicate with therapists via email to collect and update profile information
- Maintain accuracy of the directory on an ongoing basis
- Plan and coordinate a continuing education webinar series for therapists

Ambassador Program Coordinator

- Interview and screen potential ambassadors
- Supervise and support Ambassador Program volunteers
- Manage ambassador-related communications and materials
- Lead the ongoing operation and growth of the program

Content and Communications

- Publish content on the HeadsUpGuys website through WordPress
- Write content for the website and other communications
- Provide backup support for other communications and web publishing-related roles
- Attend community events involving HeadsUpGuys

Graphic Design

- Create graphics for both print and digital publication (e.g., promo cards, banners)
- Support visual design needs across web and communications materials

Other duties as assigned, consistent with the scope of this role.

Qualifications

Education and Experience

- Bachelor’s degree in a relevant field (communications, marketing, or a psychology-related field) preferred, or an equivalent combination of education and experience
- Experience in marketing, communications, or a related field preferred
- Experience leading team members or volunteers preferred

Skills

- Excellent writing and editing skills
- Clear, persuasive communication skills
- Comfortable interviewing, speaking with, presenting to,



and building connections with a network of volunteers
- Able to manage fluctuating schedules, multiple projects, and deadlines
- Experience creating graphics that follow established brand guidelines

Personal Qualities

- Strong work ethic, with a high degree of accountability, integrity, passion, empathy, and compassion
- Proactive, reliable, and comfortable working both independently and as part of a team
- Builds strong, trusting, and authentic relationships

Technical

- Google Workspace (Gmail, Docs, Sheets, Drive)
- Adobe Photoshop and Illustrator (or equivalent design tools)
- WordPress (or similar CMS)
- Basic HTML

Assets

- Healthcare communications experience
- Experience working for a non-profit organization
- Valid BC driver’s license and access to a vehicle to travel to community events

Location and Schedule

This position is based out of the HeadsUpGuys office in Vancouver. The expectation is for primarily in-person work at the HeadsUpGuys office, with some flexibility for remote work as discussed and agreed upon with supervisors.

Some community events happen on evenings or weekends, and a few involve travel around the Lower Mainland and beyond.

How to Apply

Please apply through Indeed with a cover letter, your resume, and a link to your design portfolio or 3-5 graphic design samples.

Applications will be reviewed on a rolling basis until the position is filled. Only shortlisted candidates will be contacted. Finalists will be asked to provide two or three professional references.

HeadsUpGuys welcomes applications from people of all backgrounds. If you need accommodation at any stage of the hiring process, please let us know.

Pay: $60,000.00-$65,000.00 per year

Perks:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance

Work Location: In person

📌 Communications & Program Coordinator (Kitsilano)
🏢 HeadsUpGuys Society
📍 Kitsilano

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