Courtland Landscape & Grounds is currently looking for a professional, organized, and welcoming Full-Time Administrative Associate to join our team in Tillsonburg, ON.

The successful candidate will be the friendly, professional face and first point of contact for our company, creating a positive first impression for visitors, clients and employees. This role is ideal for someone who enjoys working with people, thrives in a fast paced environment, and takes pride in offering excellent customer service.

Duties and Responsibilities:

Answers multi-line telephone and provides information/assistance or routes caller to appropriate staff member.

Takes phone or visitor messages and delivers to appropriate individual.

Greets visitors to the office, provides excellent customer service and directs them to appropriate individual.

Disperse inbound faxes and delivery shipments to appropriate individual.

Monitors & stocks office supplies, water and coffee stations.

Organizes Purolator Deliveries.

Assists the General Manager with general admin duties (bids and tenders, meeting minute taking, filing, photocopying, audits, ordering, etc.).

Establishes and maintains permanent files and retrieves files as requested.

Responsible for administering and monitoring the LMN program.

- Analytics
- Software updates
- Training
- Resolving issues

Responsible for regular reporting, updating, data entry and maintenance of LMN Program.

- Entering folders, scanning and uploading files into LMN.
- Taking initial quote requests and entering into LMN.
- Monitoring timesheets.
- Printing payroll reports for approval.
- Assisting in and printing off month end billing (quoted, per time and time / material).
- Assist with contract preparation for seasonal change overs.
- Assisting Managers with scheduling in the system.
- Providing weekly / monthly analytic reports to the General Manager.

Assists in General Daily Housekeeping.

Performs other related duties as required.

Tasks outlined by General Management and contributing to the mutual benefit of Courtland.

Required Skills/Knowledge:





- Minimum 3 years related office experience.
- Proficient in Word, Excel, Simply Accounting and Microsoft Office.
- Proficient in LMN is an asset.
- Proficient communication, interpersonal and organizational skills are vital to the role.
- Professional written and verbal communication skills.
- Good problem solving skills and the ability to make the necessary decisions to move forward with the work at hand.
- Excellent Customer Service skills are required.
- Must demonstrate flexibility with job requirements and be willing to adapt to changing priorities.
- Ability to adapt to and learn new software.
- Able to work efficiently as a part of a team as well as independently.
- Able to work well under pressure and meet set deadlines.
- Good organizational, time management and prioritizing skills.
- Ability to interpret and implement company policies and procedures.
- Attention to detail in all areas of work.
- Demonstrate good judgment and discretion.

This individual requires customer relations experience with robust organizational ability, along with the ability to co-ordinate diverse demands. It requires adequate knowledge of Microsoft Word, Excel and Google Drive. Competency in internet research, written and oral communication, excellent interpersonal skills with customers and co-workers is essential part of this position. It requires time efficiency, team / individual work and multi-tasking.

If you believe you have the skills and experience to meet the position requirements please forward your cover letter and resume.

Courtland will make all reasonable accommodations to applicants throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act. If you require accommodations to ensure your equal participation in our recruitment process, or if you have any inquiries regarding a particular position please contact our office direclty.

Pay: $27.00-$32.00 per hour

Expected hours: 44.0 per week

Benefits:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person

📌 Administrative Associate (Tillsonburg)
🏢 Courtland Landscape & Grounds
📍 Tillsonburg