Overview

- The Practice Manager oversees the daily operations of a dental practice, supporting productive patient care and a welcoming experience for patients and staff.
- This role coordinates administrative workflows, supervises office personnel, and helps maintain accurate records and effective financial processes.
- Dental office experience is a must.

Responsibilities

- Manage daily front-office operations, including patient scheduling, registration, billing coordination, and follow-up.
- Support the use and maintenance of CLEARDENT; help ensure patient information is accurate and handled confidentially.
- Supervise, train, and support administrative staff, coordinating schedules and contributing to performance management.
- Assist with human resources functions such as onboarding, staff documentation, and policy implementation.
- Monitor office budgets, expenses, and operational needs; contribute to budgeting and financial reporting.
- Help maintain compliance with practice policies, privacy requirements, and applicable healthcare regulations.
- Coordinate communication among patients, providers, staff, and external partners.




- Use knowledge of dental terminology and dental codes to support clear communication and accurate documentation.

Requirements

- Only candidates with dental office experience will be considered for this position.
- Demonstrated supervising experience, with the ability to guide a team and manage competing priorities.
- Handson CLEARDENT experience is a must
- Strong organizational, communication, problem-solving, and customer-service skills.
- Working knowledge of human resources processes and budgeting is preferred.
- Managing Recalls and Dr's scheduling efficiently is a key requirement.

Pay: From $27.00 per hour

Expected hours: 30.0 – 35.0 per week

Benefits:

- On-site parking

Ability to commute/relocate:

- Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Hands on experience of using ClearDent patient management system

Experience:

- dental office manager: 5 years (required)

Work Location: In person

📌 Practice Manager (Waterloo)
🏢 Northbridge Dental
📍 Waterloo