About Focus College

Since 1992, Focus College has been committed to empowering learners through high-quality education that supports career development and further educational pathways.

Focus College is designated by the Private Training Institutions Regulatory Unit (PTIRU) and recognized by Education Quality Assurance (EQA) of British Columbia. We also welcome international students through our designation on the IRCC Designated Learning Institutions (DLI) list.

Learn more about Focus College at www.focuscollege.com.

Position Summary

Focus College is seeking a motivated, organized, and student-focused Student Admissions & Student Affairs Coordinator to support students throughout their journey with the College, from initial inquiry and enrollment through orientation, academic support, and program completion.

The successful candidate will work closely with Admissions, Academic Department, Student Affairs, Accounts, IT, Compliance, and recruitment partners to ensure students receive timely information, effective support, and a positive experience.

This position is ideal for someone who enjoys working with students, managing multiple priorities, attention to detail, communicating with diverse stakeholders, and working in a fast-paced educational environment.

Key Responsibilities

Admissions & Enrollment

· Serve as a key point of contact for prospective and newly enrolled students.

· Respond to student inquiries through phone, email, and other communication channels.

· Follow up with prospective students and support the admissions team in converting qualified leads into enrollments.

· Provide accurate information regarding programs, intakes, admission requirements, schedules, and enrollment processes.

· Verify academic credentials, eligibility, and required admission documentation.

· Prepare and distribute admission and enrollment-related communications.

· Coordinate with IT to ensure student accounts, login credentials, and system access are established before program start dates.

· Maintain accurate and confidential student files in accordance with College policies and applicable privacy requirements.

· Communicate with domestic and international students and recruitment agents regarding admissions and enrollment matters.

· Follow up with international applicants and agents regarding study permit/visa application progress and provide institutional support as appropriate.

· Support students with program, campus, and college change requests.

· Assist students with pathway and transfer applications, including coordination with partner institutions.

· Prepare lists of co-op and pathway students and follow up on outstanding documentation.

· Coordinate with Accounts regarding withdrawals, dismissals, refunds, and outstanding fees.





· Escalate complex admissions or compliance matters to the appropriate senior leadership.

Student Affairs & Student Support

· Serve as an ongoing point of contact for students throughout their program.

· Respond to student questions regarding academic matters, pathways, program changes, schedules, and general student services.

· Coordinate student orientation and onboarding activities.

· Provide students with orientation, class, exam, and other important schedules.

· Communicate information related to pathways, program options, deadlines, funding, and other student services.

· Contact students who do not attend their first day of classes and follow up as required.

· Monitor student needs and refer students to appropriate academic, administrative, or community resources.

· Support student retention and engagement initiatives in collaboration with Academic and Student Affairs teams.

· Assist with student mentoring, peer-support, events, and other engagement activities.

· Provide general academic guidance and support students in navigating their educational pathways.

Academic & Records Administration

· Maintain accurate student records and ensure files are current and complete.

· Maintain attendance records and provide required information to instructors and relevant departments.

· Support the preparation and maintenance of class lists, schedules, and student records.

· Distribute course materials and textbooks as required.

· Issue course evaluations through the learning management system (LMS).

· Assist with maintaining gradebooks and transcripts at the end of each term.

· Coordinate the distribution of approved grades, transcripts, credentials, and other student documents.

· Maintain and archive records in accordance with College procedures.

· Assist the Compliance Department with required student information and regulatory reporting, including PTIRU-related quarterly reporting.

Collaboration & Operations

· Work collaboratively with Admissions, Academics, Accounts, IT, Compliance, and other departments.

· Coordinate with academic teams regarding course and section scheduling, resources, and student accommodations.

· Maintain clear and timely communication with students and internal stakeholders.

· Follow established workflows, policies, procedures, and service standards.

· Identify student issues and escalate matters requiring additional support or decision-making.

· Perform other related duties as assigned.





Qualifications & Skills

· Post-secondary education in Business Administration, Education, Student Services, Office Administration, or a related field is preferred.

· Previous experience in student services, admissions, education administration, customer service, or a similar environment is an asset.

· Robust communication and interpersonal skills.

· Excellent organizational and time-management skills.

· Ability to manage multiple priorities and meet deadlines.

· Strong attention to detail and accuracy in documentation.

· Comfortable communicating with students from diverse cultural and educational backgrounds.

· Strong telephone, email, and written communication skills.

· Proficiency with Microsoft Office and general computer applications.

· Experience working with student information systems, LMS platforms, CRM systems, or education administration software is an asset.

· Ability to maintain confidentiality and handle sensitive student information appropriately.

· Ability to work independently while contributing effectively to a team.

· Previous experience working with international students, recruitment agents, PTIRU, StudentAid BC, or other regulatory requirements is an asset.

What We Offer

· Competitive salary of $40,000 per year

· Opportunity to work in a growing private post-secondary institution.

· Collaborative and diverse work environment.

· Opportunity to contribute directly to student success and engagement.

· Professional growth and development opportunities.

· Meaningful exposure to admissions, student affairs, academic administration, and post-secondary operations.

If you are organized, student/people centered, and passionate about supporting learners throughout their educational journey, we would like to hear from you.

How to Apply

Please submit your resume and cover letter through Indeed.

Application requirements:

A complete application includes:

- current resume and cover letter

At the point of offer:

- list of three professional referees able to comment on your background or any academic accomplishments.
- copies of official academic transcripts (if applicable)

Focus College welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

We thank all applicants for their interest in employment with Focus College. Only candidates who are legally eligible to work in Canada will be considered; only those selected for an interview will be contacted.

Application Deadline: Open until filled

Pay: $40,000.00 per year

Benefits:

- Dental care
- Extended health care
- On-site parking
- Vision care

Work Location: In person

📌 Student Admissions and Student Affairs Coordinator (Landmark)
🏢 Focus College
📍 Landmark