Our IHOP restaurants are currently seeking Servers! Our IHOP Restaurants include: IHOP Tower (located inside the Tower Hotel), IHOP Wyndham Grand Fallsview, IHOP Wyndham Garden, and IHOP Lundy's Lane. The Server is responsible for interacting with our guests and ensuring they have an excellent dining experience. Responsible for positive guest interactions while serving guests in a friendly, timely manner.

Duties and Responsibilities:

- Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
- Delivers food promptly and professionally; maintains protected food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
- Promotes a clean, safe and neat environment for guests.




- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Performs other duties as assigned.

Required Skills:

- Use arithmetic to total costs and make change.
- Communicate with different kinds of people to find out what services they want and to give them information.
- Stand or walk for varying lengths of time, sometimes for long periods.
- Move fingers and hands easily and quickly to handle dishes, money, merchandise, etc. Lift and carry heavy items, such as trays.

Job Qualifications:

- HS Diploma or equivalent
- Valid Smart Serve Certification

Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs.

This posting is for an existing vacancy. Due to the large volume of resumes we receive, only candidates selected for an interview by our hiring managers will be contacted.

Fallsview Group does not use AI Technology at any stage of the recruitment process.

Job Types: Full-time, Part-time

Pay: $17.95 per hour

Work Location: In person

📌 IHOP Server (Niagara Falls)
🏢 Fallsview Group
📍 Niagara Falls