About Us

At Global Sport Resources, we believe culture supersedes everything. How we work is just as important as what we build. Based out of Leduc, Alberta, we deliver industry-leading value and quality across the sports and recreation market, designing, fabricating, managing, and installing a wide range of facility solutions. We provide our customers with a trusted single-source partner for their recreation projects and take pride in the craftsmanship, integrity, and relationships behind every project we deliver.

We believe in working hard, looking out for our team, and taking pride in doing a job well. We value people who bring a positive attitude, treat others with respect, communicate openly, take accountability for their work, and are willing to pitch in when the team needs them. We keep our egos in check, focus on solutions, show up prepared and on time, and do what we say we are going to do.

Our success is built on more than the quality of our work. It comes from the people who build it, the way we work together, and the relationships we build with our customers, suppliers, and communities. If you care about doing good work, taking responsibility, supporting your teammates, and being someone others can count on, you’ll find a place where those qualities are valued here.

Position Overview

The Service Lead Hand is a senior, hands on role responsible for the coordination, leadership, and execution of service and installation projects across multiple sports and recreation facilities in the Edmonton region and around Alberta.

This role focuses heavily on ice arena dasher board repair, installation, equipment maintenance, and site leadership.



The Lead Hand/Supervisor will oversee day to day work quality, guide junior technicians, provide on site direction, and ensure projects are completed safely, efficiently, and to Global Sport Resources’ high standards.

This position requires strong mechanical ability, troubleshooting skills, and confidence working at heights. Evening or off hours work may be required depending on facility schedules.

Key Responsibilities

- Lead and supervise technicians, labourers, and subcontractors on-site.
- Coordinate scheduling, daily planning, materials, production, and job site activities.
- Train and mentor staff while maintaining a protected work environment.
- Complete daily reporting, safety documentation, and project updates using company technology systems.
- Install, repair, and maintain:
- Hockey board systems
- Arena glass
- Spectator safety netting
- Seating systems
- Dressing room upgrades
- Gymnasium equipment
- Winch and cabling systems
- Powered basketball and divider curtain systems
- Chain link fencing
- Troubleshoot and resolve construction and installation challenges on-site.
- Read and interpret drawings and project specifications.
- Operate equipment including skid steers, forklifts, scissor lifts, and articulating man-lifts.




- Safely haul trailers, tools, materials, and equipment.
- Support shop production and fabrication work when required.

Qualifications & Requirements

Required

- Minimum 5 years of framing and/or finishing experience, preferably in a lead role.
- Strong construction background with experience across multiple trades and construction applications.
- Previous leadership and crew management experience.
- Strong troubleshooting and problem-solving abilities.
- Experience operating construction and aerial equipment.
- Strong computer and technology skills for reporting, planning, and safety documentation.
- Ability to train and mentor staff and labourers.
- Own and safely operate framing tools, concrete tools, and construction equipment.
- Valid driver’s license with trailer hauling experience.
- Reliable personal vehicle.
- Ability to work at heights, travel, work out of town, and respond to emergency call-outs.
- Clean criminal record.

Required Certifications

- Fall Arrest / Fall Protection
- Lift Certification
- First Aid
- WHMIS
- Leadership or Supervisory Training

Preferred

- Arena, recreation facility, or sports construction experience.
- Hockey or sports background.
- Millwork, fabrication, or specialty installation experience.

Pay: $28.00-$35.00 per hour

Benefits:

- Dental care
- Extended health care
- Tuition reimbursement
- Vision care

Application question(s):

- Please tell us which valid safety tickets you currently have.
- Do you have your own basic tools?

Willingness to travel:

- 75% (preferred)

Work Location: In person

📌 Service Lead Hand - Ice Arena (Edmonton)
🏢 Global Sport Resources
📍 Edmonton