Under the direction of the Senior Clerk, the Clerk B - Health Resources provides daily administrative support within the Health Resource Program including Worker’s Compensation Board (WCB) related timekeeping and submission of documentation to the WCB within legislative timeframes; liaising with employees who submit WCB claims, and the WCB regarding inquiries or with employees who are working with the Health Resource Program for other medical concerns; tracking information regarding employees on medical leave or accommodations ensuring support to the Health Resource Specialists to have up-to-date caseloads; and maintaining accurate electronic and paper files and supporting requests for reporting and statistics.

As the Scheduling and Payroll Support Clerk, you will:

- Coordinate and maintain Workers’ Compensation Claims in compliance with PHIA.

- Support the Health Resource Program including tracking and inputting F2Es into Peoplesoft, maintenance of the Case Management Tracking Sheet (CMTS) and monitoring referrals to the Program.

- Perform general administrative and clerical support to the Health Resource Specialists.

Your education and qualifications include:

- Formal post-secondary education in Human Resources, Business or Office administration or equivalent combination of related education, training and experience.

- Minimum two years’ experience providing clerical and administrative support including file/records management, reviewing forms and performing data entry in a fast paced office environment.

- Experience using MS Office (Word, Excel, Outlook and TEAMS) at an intermediate level.





- Experience working with confidential and sensitive documents and information and exercising discretion in providing information to others.

- Experience working in relevant PeopleSoft modules (Human Resources and/or Timekeeping) or in a similar HRIS is preferred.

- Ability to type accurately 40 wpm net.

- Ability to organize work, manage competing priorities and prioritize workload and meet deadlines in a high volume, high stress work environment.

- Ability to resolve problems and make decisions, exercising sound judgement.

- Ability to work collaboratively within a team, establish and maintain effective working relationships with colleagues, leaders, employees and other internal/external stakeholders.

- Robust attention to detail with the ability to analyze data and information accurately and expediently.

- Excellent customer service skills with the ability to deal with requests and inquiries in a professional, courteous and timely manner.

- Excellent verbal communication skills with the ability to clearly and effectively communicate technical information to a variety of audiences.

- Excellent written communication skills with the ability to effectively prepare and draft written correspondence and communication material.

- Good knowledge and understanding of the Personal Health and Information Act.

Conditions of Employment:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.

- A Police Record Check satisfactory to the Employer will be required from the successful candidate at their expense. For information on obtaining a Police Record Check, please visit www.winnipeg.ca/police.

📌 Clerk B - Health Resources (Winnipeg)
🏢 City of Winnipeg
📍 Winnipeg