Job duties and responsibilities but are not limited to:
- Welcome guests upon their arrival and assign rooms.
- Provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
- Provide information about our hotel, available rooms, rates and amenities
- Responsible for assisting guests with their overnight requests and balance accounts from the day shift.
- Check in guests arriving at night, handle guest requests and take reservations online and over the phone.
- Wash, dry and fold sheets and towels, organize them in the linen room and distribute them to various housekeeping cart.
- Clean and tidy up hallways and lobby areas.
- Must help with any other assigned tasks.
Qualifications and Requirements:
- High school diploma or equivalent required.
- Must be computer proficient; experience with accounting, reservation software and Microsoft is a bonus.
- Excellent customer service and communication skills are required.
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
- Having a Smart Serve license would be an asset but is not required
Benefits (applicable immediately after 2 week or training period ends):
- Employee Discount for Choice hotels across the globe.
- Free Membership to the employee and 50% off for Employees immediate family members, for use of Health Club(Gym, Pool, Sauna, Hot tub) located on property.
Work Remotely
- No
Job Types: Full-time, Part time, Permanent
Pay: $18.05-$19.00 per hour
Expected hours: 16.0 – 32.0 per week
Benefits:
- On-site gym
- On-site parking
Work Location: In person
📌 Front Desk Agent/Night Auditor (Bracebridge)
🏢 Quality Inn Riverside Bracebridge
📍 Bracebridge
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