We are looking for a dedicated Administrative Support Clerk to join our Urban Forestry & Ecology Admin team. In this role, you will be a vital part of a branch that champions continuous improvement and a vision of excellence. If you are a detail-oriented professional who enjoys a mix of technical data entry and public interaction, we invite you to grow your career with us. This position offers the opportunity to support essential infrastructure operations that keep our city running smoothly.

Reporting to the Urban Forestry & Ecology District Team Leader, you will serve as a key point of contact for administrative and clerical support For the NW District . Your primary focus will be the accurate and effective entry of time for field crews and monitoring notifications and assigning time-sensitive complaints and emerging issues for action. Beyond technical data management, you will provide essential reception services, greeting visitors and assisting staff with various inquiries. You will also handle diverse administrative tasks ranging from meeting coordination, document management, and ordering supplies. This role is perfect for someone who can balance day-to-day priorities while maintaining high standards of accuracy and confidentiality. Ultimately, your work ensures that our operations remain organized, integrated, and responsive to the needs of the business area.

What will you do?

- Input field crew time, enter equipment and equipment usage into SAP and PeopleSoft systems
- Monitor real time SAP Notifications and assign time-sensitive complaints and emerging issues for action
- Review and verify time entry codes for errors, making necessary corrections and running audit reports to ensure data integrity
- Provide reception support by greeting visitors,



answering and forwarding phone calls, and managing incoming/outgoing mail or couriers
- Maintain office security by managing log books and issuing visitor badges
- Assist with the onboarding and offboarding of staff, including the submission of necessary workbooks and forms
- Organize meetings by booking rooms, drafting agendas, and taking minutes
- Manage document retention and distribution in strict adherence to FOIP requirements
- Monitor office supply stock levels and order materials as required

Qualifications

- High School Diploma, including business subjects with an emphasis on general office practices, or completion of an office administration certificate
- Minimum of two (2) years of progressively responsible related administrative experience
- Strong proficiency with software and databases, specifically Google Products, SAP, and PeopleSoft

Assets:

- Experience working within a municipal or public sector environment
- Familiarity with Infrastructure Operations or Maintenance workflows
- Advanced experience with SAP 311 Notifications or CRM Tickets

Skills required for success:
- Excellent verbal and written communication skills with a focus on providing exceptional service to staff and collaborators
- High level of accuracy in grammar, punctuation, and spelling, ensuring all documents conform to corporate formats
- Proven ability to make sound decisions based on established policies and procedures




- Strong time management and organizational skills to handle competing requirements and plan work assignments effectively
- Discretion and the ability to handle sensitive information with a high degree of confidentiality
- Alignment to our Cultural Commitments and Leadership Competencies (

) * Embracing a culture of equity, diversity, reconciliation and inclusion

Work Environment:

- The work is primarily sedentary, involving sitting, standing, walking, and manual dexterity
- May involve light physical effort such as lifting up to 20 lbs
- The role operates in an office setting within a district operations environment
- Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement, and the incumbent will be notified in advance
- This role operates in both an office setting and field environment Comment end

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact . Learn more about our benefits .

Up to 1 permanent position

Hours of Work: 33.75 hours per week

Salary Range: $26.640 - $33.081 (Hourly); $46,933.020 - $58,280.450 (Annually)

Recruitment Consultant: AG/SO

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

📌 District Clerk ll (Edmonton)
🏢 City of Edmonton
📍 Edmonton