Complete administrative tasks including chart preparation, booking appointments, managing phone lines and other administrative tasks as needed
Process patient referrals and follow up appointments in a timely manner
Proficiently respond to all communications including phone calls and emails
Provide face to face patient support in our outpatient clinics
Support nursing staff and physicians with triaging of patient appointments based on patients' needs
Support clinic flow by coordinating on-site and virtual appointments
Participate in Quality Improvement Initiatives
Experience with front-line/patient facing health care clinic administrative work is essential
The Requirements:
Medical office experience is essential
Previous experience with Electronic Medical Records (EMRs) required. - Telus Practice Solutions (PSS) EMR is an asset.
Excellent written, verbal and electronic communication skills
Proficient in MS Office Suite and an aptitude for adapting to new software and IT systems
Sound knowledge of medical terminology
Exceptional patient service skills
Experience working with multi-disciplinary teams
Ability to manage patient confidentiality at all times
We offer a great team based working environment with opportunities to let your excellence shine! If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.
Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.
Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.
📌 Clinic Secretary - Family Health Team Clinic - Regular Part-Time (Toronto)
🏢 Sunnybrook Health Sciences Centre
📍 Toronto
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