Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch.

Crunch Fitness is looking for energetic, enthusiastic people that take PRIDE in delivering excellent member Service and believe they can provide GREAT member experience that exceeds expectations.

Your Role : A Member Services Representative (MSR) is responsible for providing exceptional member and guest experience, ensuring facility cleanliness, and achieving sales targets.

Job Summary :

- Greet all members and guests with a smile and wish them well as they exit the club.
- Responsible for maintaining a clean and well-maintained environment. #SOFRESHANDSOCLEAN
- Always maintain a positive and professional disposition.
- Ensure all secure check in procedures are always implemented.
- Assist in all projects as delegated by club management.

Our Ideal Member Service Representative:





- You are professional and courteous
- Strives to execute at a level to exceed performance expectations
- Superior communicator who energizes others
- Proficient reading and writing skills
- Strong customer service orientation
- Demonstrates knowledge of the Crunch brand and offerings
- Maintains friendly and helpful attitude to all club staff, members, and guests
- Ongoing training and development to ensure a long and successful career path
- Opportunities for advancement
- Free membership
- Fun team building events and a fun, energetic atmosphere to come to every day!

At Crunch we Speak, Own, Understand and Live our Core Values.

RESPONSIBLE

KIND

INCLUSIVE

FUN

ALTERNATIVE

INNOVATIVE

PASSIONATE

📌 Member Services Representative- West Edmonton Mall
🏢 Crunch Fitness-West Edmonton Mall
📍 Edmonton