Job Description: Assistant Manager

About Revive Car Wash

Revive Car Wash is a rapidly growing, Canadian-owned and operated express exterior car wash company. Our mission is simple: to be the best small part of our customers’ day, every single visit.

We achieve this by building exceptional teams, promoting a culture of excellence, and maintaining a genuine commitment to community involvement and environmental sustainability.

As we expand across Ontario, we’re looking for driven leaders who want to grow with us.

Overview

The Assistant Manager is a full-time, on-site leadership role at our Kitchener location. You’ll partner closely with the Site Manager to run day-to-day operations, lead and develop your team, drive membership growth, and deliver a consistently outstanding customer experience.

This is a springboard role. Our top Assistant Managers move into Site Manager positions within 12-18 months. If you’re ambitious and customer-obsessed, we want to hear from you.

What You’ll Do

Operations & Facility

- Oversee daily wash operations, opening and closing procedures, and shift handovers.
- Ensure the facility and lot are clean, organized, and guest-ready at all times.
- Conduct regular equipment inspections; identify and escalate maintenance issues promptly
- Supervise and train car wash attendants to uphold quality standards and strictly adhere to safety protocols
- Assist with inventory management including chemical levels, supplies, and equipment consumables

Team Leadership & Development

- Supervise, coach, and motivate a team of car wash attendants on every shift




- Assist in onboarding, and training new team members to Revive standards
- Manage staff schedules to ensure efficient coverage across all shifts
- Conduct regular performance check-ins and recognize team achievements
- Model the culture of excellence — lead by example

Customer Experience

- Set the tone for exceptional guest interactions on every shift
- Handle customer inquiries, concerns, and complaints professionally and promptly

Membership & Revenue

- Actively promote and sell Revive’s unlimited wash memberships on site
- Track membership sales and retention metrics; report to the Site Manager
- Assist in implementing marketing initiatives to attract new customers and grow the member base
- Identify upsell opportunities and coach the team on membership conversion techniques

What We’re Looking For

Required

- High school diploma or equivalent; Bachelors degree preferred.
- 1-2+ years of supervisory or shift-lead experience (All industries are considered)
- Demonstrated ability to lead, coach, and motivate a team
- Strong customer service and communication skills
- Comfort working in a fast-paced environment
- Ability and willingness to work outdoors in all seasons.




- Flexible availability, including evenings, weekends, and holidays
- Valid driver’s licence

Nice to Have

- Experience in car wash, retail, quick-service restaurant, or similar high-volume service environment
- Familiarity with POS or membership management systems
- Basic knowledge of mechanical equipment or facility maintenance
- Post-secondary education in business, hospitality, or a related field

Compensation & Benefits

- Competitive Salary: $52,500 $60,000(based on experience) :

- Bonus pay tied to membership sales and operational targets

- Overtime pay

- Health Spending Account (HSA)

- Paid time off

- Free car washes

- Genuine career advancement: a explicit path to Site Manager

Schedule & Work Location

- Full-time, 40 hours per week
- Day shifts, morning shifts, evening shifts, weekends; holidays as needed
- In-person at Kitchener, ON — this role is fully on-site
- French language skills not required

Equal Opportunity Statement

- Note: This job description outlines the primary responsibilities of the role and is not intended to be exhaustive. Additional duties may be assigned as required to meet operational needs._

Job Types : Full-time, Permanent

Pay: $52,500.00-$60,000.00 per year

Benefits :

- Extended health care
- Flexible schedule
- On-site parking

Education :

- DCS / DEC (preferred)

Experience :

- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

📌 Assistant Manager (Kitchener)
🏢 Revive Car Wash
📍 Kitchener