Location : Ontario, Canada Industry : Hospital / Health Care

Job Type : Full time Salary :CAD 30.00 - CAD 35.00 per hour**

Job Overview : Key Responsibilities :

- Greet and assist patients, visitors, and clients with professionalism and courtesy

- Schedule and confirm patient appointments, consultations, and follow-ups :

- Maintain accurate patient records and database updates :

- Resolve patient and client complaints or concerns in a timely and empathetic manner :

- Provide information about hospital services, procedures, and policies :

- Collaborate with healthcare staff to ensure smooth patient flow and service delivery :

- Support administrative tasks such as billing inquiries, forms processing, and reporting :

- Uphold confidentiality and compliance with Ontario healthcare regulations

Required Skills & Qualifications :

- Proven experience in Customer Service, Patient Services, or Front Desk roles :

- Strong knowledge of customer service principles and patient care standards :





- Excellent communication, interpersonal, and problem-solving skills :

- Proficiency in MS Office, CRM systems, or hospital management software :

- Ability to work in a fast-paced healthcare environment :

- Professional, empathetic, and patient-focused attitude

Preferred Qualifications :

- Previous experience in hospital, clinic, or healthcare administration :

- Knowledge of medical terminology and healthcare software systems :

- Ability to work flexible shifts, including evenings or weekends

Why Join IIQAF Group :

- Competitive pay :CAD 30.00 - CAD 35.00 per hour :

- Opportunity to work in a professional healthcare environment in Ontario :

- Career growth in hospital administration and patient services :

- Supportive and collaborative team culture

- Stable employment with a **reputable healthcare organization

📌 Customer Service Executive (Windsor)
🏢 IIQAF
📍 Windsor