Overview

Duties

- Provide accurate information about products and services, ensuring customer satisfaction
- Assist customers with account management, order processing, and troubleshooting issues
- Utilize data entry skills to update customer records and maintain accurate databases
- Identify opportunities for upselling and cross-selling products or services to enhance customer experience
- Analyze customer feedback and interactions to improve service quality
- Maintain a friendly and professional phone etiquette at all times
- Collaborate with team members to resolve complex issues efficiently and effectively

Requirements :

- Proven experience in customer service, sales, or related roles preferred
- Robust communication skills in both English and Spanish (bilingual) required




- Excellent data entry skills with attention to detail
- Demonstrated analysis skills to assess customer needs and provide appropriate solutions
- Ability to handle multiple tasks efficiently in a remote environment
- Knowledge of upselling techniques and sales strategies is a plus
- Exceptional phone etiquette and interpersonal skills
- Reliable internet connection and a quiet workspace for remote work

This position offers a flexible schedule suitable for individuals seeking part-time remote work while making meaningful contributions through excellent customer support.

Pay: $17.20-$33.23 per hour

Work Location: In person

📌 Customer Service Parttime Remote (Toronto)
🏢 Neolife
📍 Toronto