Customer service and digital marketing skills come together in this Mr. Handyman office role. Support customers through phone, email, chat, and scheduling.

As a CSR and Marketing Assistant, you will serve as the first contact for current and potential customers. The work includes CRM software, lead management, research, and copywriting. You will also support administrative finance tasks, invoicing, accounts receivable follow-up, and customer relationship service.

Key Responsibilities:

- Answer inbound and outbound calls, emails, and chat inquiries
- Schedule appointments and manage technician schedules accurately
- Resolve complaints, follow up, and escalate unresolved issues
- Respond to inquiries and maintain customer interaction records




- Assist with invoicing and accounts receivable follow-up

Requirements:
- Two or more years of office experience
- Customer relationship management software proficiency
- Digital marketing, research, and copywriting experience
- Bachelor’s degree or diploma in accounting, finance, or related field
- Microsoft Excel and QuickBooks proficiency

Apply customer communication, marketing, scheduling, and finance support skills with Mr. Handyman’s service-focused office team.

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📌 Customer Service Marketing Assistant (Burnaby)
🏢 Mr. Handyman
📍 Burnaby