As the first point of contact, you will play a vital role in creating a positive and lasting impression for our guests. Your focus will be on delivering an exceptional customer experience, ensuring our guests feel valued and enjoy the high-quality, affordable dining options SIGA has to offer. This role is perfect for an individual who is passionate about customer service and creating memorable experiences. - Greet and welcome guests with a friendly and professional demeanor, creating a warm and inviting atmosphere. - Manage guest reservations and bookings efficiently, ensuring a smooth and organized process. - Assist guests with their dining preferences and special requests, offering personalized recommendations. - Ensure a clean and well-maintained dining area, maintaining high standards of hygiene and presentation. - Handle guest inquiries and provide accurate information about our menu, promotions, and special events. - Collaborate with the kitchen and service staff to ensure a seamless dining experience, addressing any guest concerns promptly. - Uphold SIGA's brand values and maintain a positive and inclusive work environment. - Attend regular training sessions to enhance your customer service skills and product knowledge.



- Adhere to all health and safety regulations, ensuring a secure environment for guests and colleagues. - Actively contribute to a positive team dynamic, fostering a culture of collaboration and excellence. - High school diploma or equivalent is preferred. - Previous experience in a customer-facing role, preferably in the hospitality or food service industry. - Excellent communication skills, both verbal and written, with the ability to engage and connect with guests. - A customer-centric mindset, with a passion for delivering exceptional service and creating memorable experiences. - Strong organizational skills and the ability to multi-task in a fast-paced environment. - A positive and friendly attitude, with a genuine desire to assist and interact with guests. - Basic computer literacy and familiarity with reservation systems is an asset. - Ability to work flexible hours, including weekends and holidays, to meet business needs. - A commitment to continuous learning and professional development. - A valid food handler's certificate or willingness to obtain one.

📌 Host - 1ft (Whitecap)
🏢 Katchewan Indian Gaming Authority
📍 Whitecap