We are seeking a motivated and detail-oriented IT Service Management (ITSM) Intern to join our team. This internship offers a unique opportunity to gain hands-on experience in the ITSM field while contributing to the improvement of our knowledge base and employee engagement initiatives. Key Responsibilities: - Knowledge Base Management: Assist in cleaning up and formatting knowledge base articles to ensure consistency and accuracy across the board. - Employee Survey Analysis: Help assess employee surveys, identify key areas for improvement, and provide actionable insights to enhance employee satisfaction and engagement. - Data Analysis: Utilize strong data analysis skills to interpret survey results and other relevant data. Qualifications: - Currently pursuing a degree in Information Technology, Computer Science, Business Administration, or a related field. - Strong attention to detail and excellent organizational skills. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). - Strong Excel skills for data analysis and reporting.



- Basic understanding of IT Service Management principles and practices. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. Benefits: - Gain practical experience in IT Service Management - Learn and gain experience with Service Now - Opportunity to work with a dynamic and supportive team Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a team-oriented and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll. - Kroll is committed to equal opportunity and diversity, and recruits people based on merit._ - #LI-SD1_

📌 Intern, Technology - IT Service Management (Toronto)
🏢 Kroll
📍 Toronto