Welcome every visitor to Hermès with gracious communication and exceptional customer service at the entrance of the boutique. Guide clients confidently from arrival onward.

As Host, you greet clients, determine their needs, and direct them to merchandise or appropriate team members. You model Hermès’ extraordinary service vision while supporting boutique coordination. The position suits candidates with customer service, retail, or service-sector experience and solid interpersonal skills.

Key Responsibilities:

- Greet every visitor warmly entering or leaving the boutique
- Determine client needs and guide them throughout the store
- Communicate appointment arrivals across selling, operations, and asset protection
- Maintain appointment calendars, arrivals, no-shows,



and cancellations
- Update outdoor queues and minimize client wait times

Requirements:
- Strong, gracious, and warm communication skills
- Excellent customer service skills and friendly client interactions
- Flexible schedule according to business needs
- Similar customer service, retail, or service-sector experience
- Attention to detail and organized workspace

Bring warmth, composure, and client-focused communication to the Hermès boutique Host position and its daily customer experience.

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📌 Hermès Boutique Host Customer Service (Vancouver)
🏢 Hermès International
📍 Vancouver