Cannabis Retail Customer Service Representative

Are you passionate about the cannabis industry and looking to grow your career in retail? We are seeking dedicated individuals to join our team as Customer Service Representatives at our cannabis retail stores. This role offers a dynamic environment where you can showcase your customer service skills and expand your knowledge of cannabis products.

Position : Customer Service Representative

Location : Winnipeg

Schedule : Part-Time, Full-time, including days, evenings, and weekends

Key Responsibilities :

- Greet and assist customers with enthusiasm and professionalism.
- Provide product information and educate customers on cannabis strains, consumption methods, and regulations.
- Answer questions and provide information about our products, including cannabis and accessories.
- Make recommendations to customers based on their preferences and needs.
- Process transactions accurately using point-of-sale system.
- Basic math skills and accuracy with cash handling.
- Maintain a clean and organized store environment at all times.
- Stay informed about current promotions, policies, and regulations.
- Ability to stand for long periods and lift up to 25 pounds.

Requirements :

- Must be 19 years of age or older.
- Must have successfully completed the smart choices certification course.
- Must be reliable, punctual, and dependable, with the ability to travel throughout the city as needed.




- Must have successfully completed the smart choices certification course.
- High school diploma or equivalent.
- Ability to pass a criminal record check.
- Prior retail or customer service experience preferred.
- Availability to work flexible hours, including days, evenings, and weekends.
- Reliable and punctual with a strong work ethic.
- Excellent communication and interpersonal skills.
- Ability to work effectively independently and in a team environment.

Benefits :

- Health perks
- Employee discounts
- Opportunities for career growth and advancement.
- Ongoing training and development.

Join us and become part of a supportive team that values your dedication and enthusiasm. Whether you're looking to start a career in the cannabis industry or expand your retail experience, this role offers plenty of room for growth and professional development.

Job Types : Full-time, Part-time

Pay: From $16.00 per hour

Benefits :

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking

Application question(s):

- Do you have the ability to work at multiple locations?

Experience :

- Customer service: 3 years (required)
- Cannabis Retail: 1 year (required)

Licence/Certification:

- Driving Licence (required)
- Smart Choices (preferred)

Work Location: In person

📌 Cannabis Retail Customer Service Representative (Winnipeg)
🏢 Wowkpow
📍 Winnipeg