Kinark Child and Family Services has a rich 50-year history serving children and youth through a wide range of evidence-based mental health services that include individual, family, and group counselling. We are on a mission to help children and youth with complex needs achieve better life outcomes with a broader vision of a healthy future for Ontario’s children and youth. We have a passionate team of over 700 staff serving close to 9,000 children and youth each year in our three program streams - Community-based Child and Youth Mental Health, Autism, and Forensic Mental Health.

Our people are the heartbeat of our organization where ‘Holding children, youth, and families at the centre of all that we do’ is only one of the values that guides our work.

In support of our journey towards being an employer of choice in our sectors, our staff is engaged for feedback to identify and support improvements, big and small, to enhance the employee experience.

If you have a passion for making a difference in the lives of children and youth with complex needs and want to be part of the mission we are on… Come join our team!

For more information about Kinark, our values, our strategic priorities, and our service programs, please visit ourwebsite at www.kinark.on.ca .

What we offer:

- Competitive salary, comprehensive health and dental perks, and other employment perks *
- Flexible work arrangement supporting employee work life balance
- Employer Matching Defined Contribution Pension Plan up to 6% *
- Employee Wellness Program
- Extensive Educational and Training Opportunities and Supports
- Supportive work environment with regular Supervision and Feedback
- Renowned Accredited Clinical Programs

*Dependent on hours worked, length of service and/or collective agreement (where relevant)

We currently have an opportunity for:

Position Title

Program Lists

Kinark Child & Family Services -> Autism Services

Location

Markham, ON L3R 5X5 CA (Primary)

Reg/Temp

Temporary

Start Date

November 23, 2026

Temporary End Date

November 16, 2027

Full/Part Time

Part-Time

Relief

No

Other Employee Classification (if applicable)

Total # of hours per week

17.5

$24.06/hr CAD - $26.53/hr CAD

# of Positions

1

Close Date

November 4, 2026

Job Description

We are seeking a customer service-oriented Administrative Assistant to support the Autism Services program and report to the Program Manager. The successful candidate will provide a broad range of administrative and reception support, serving as a first point of contact for clients, families, service providers, and visitors. Responsibilities include coordinating appointments and meeting bookings, managing incoming and outgoing correspondence,



preparing and tracking client documentation, supporting secure document distribution through OneSpan and Secure File Sharing platforms, and maintaining accurate electronic client records. Additional duties include processing invoices and payments, performing data entry across multiple systems, conducting file audits, maintaining office and PPE inventories, supporting office operations and special projects, and ensuring the efficient delivery of administrative services.

The position is 17.5 hours per week and is distributed over 3 days (17.5 hours) including evenings and Saturdays. The schedule may vary due to office coverage requirements. Evening and weekend availability is required.

Kinark’s office hours at 7271 Warden Ave, Markham, ON L3R 5X5:
Monday-Thursday 8:30a.m. -7:30 p.m.
Friday – Saturday 8:30a.m. – 4:30p.m.

- Provide reception and front-line customer service support, including greeting clients and visitors, managing visitor registration, and facilitating internal communications.
- Coordinate incoming and outgoing correspondence, including regular mail, courier services, package deliveries, and document distribution.
- Generate invoices, process payments, and issue receipts accurately and in a timely manner.
- Support the setup and maintenance of meeting and training rooms, as well as ensure common areas and kitchen spaces remain organized and presentable.
- Schedule and coordinate appointments, meetings, and bookings for clients and external stakeholders.
- Prepare, distribute, and follow up on OneSpan and Secure File Sharing Portal documentation and communications for clients and service recipients.
- Upload, organize, and maintain client documentation within electronic filing systems, ensuring accuracy and completeness.
- Record and track files and documentation designated for archiving in accordance with organizational procedures.
- Perform accurate data entry and record maintenance across multiple systems, including EMHware and Amilia.
- Monitor office supplies and personal protective equipment (PPE) inventory levels, coordinate with vendors, and facilitate supply ordering and replenishment.
- Conduct file audits to ensure documentation is current, complete, and contains all required client and service provider authorizations and signatures.




- Provide administrative support across the office, including assisting with projects, client communications and mailings, and providing coverage for other administrative functions as required.
- Utilize organizational systems and databases to support operational, financial, and administrative processes.
- Perform other related duties and responsibilities as assigned.

Qualifications:

- Community College Diploma in a related field or equivalent work experience supporting clients
- Sound knowledge of administrative practices
- Proven Word, Excel, Power Point and Outlook skills
- Winning team attitude and ability to work independently
- Excellent interpersonal and customer service skills
- Ability to learn new software as needed
- Excellent time management, organizational and self-planning skills
- Candidates Bilingual in English and French will be given special consideration.

** Please note that Equivalent combination of education & experience will be considered.

Kinark Child and Family Services conditions of employment include but are not limited to successful Criminal Record Check with Vulnerable Sector Screening or Criminal Broad Record Check, based on position, and completed Pre-Employment Medical certificate. Criminal record check disclosures with confirmed findings will be reviewed in accordance with applicable policies and relevant legislation and does not necessarily preclude employment. Each case is reviewed individually and considers the relevance of the findings to assess the implications to employment

Candidates must have the skills and knowledge needed to work with an increasingly diverse client and staff population as well as a proven commitment to anti-oppression, equity, and inclusion as relevant for the role applied to.

Kinark Child and Family Services values inclusivity and diversity in the workplace, including age, ancestry, disability, gender expression, gender identity, race, religion and sexual orientation, that make each of us unique, and recognize that people experience oppression based on these characteristics and identities. We encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation during any stage of the recruitment process, please notify People and Culture at [email protected] (905) 474-9595.

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

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📌 Administrative Assistant - Autism Services (Markham)
🏢 Kinark Child E Family Services
📍 Markham