Administrative Assistant / Customer Service Representative (CSR) - Hybrid (Part-Time, Potential Full-Time)

Mr. Rooter Plumbing - Saskatoon, SK (Hybrid) Pay : $18-$28 per hour (based on experience and qualifications)

Job Type : Part-time (with possibility of full-time)

Job Summary

Mr. Rooter Plumbing is looking for a friendly, organized, and dependable Administrative Assistant / CSR to support office operations and deliver excellent customer service. This role is ideal for someone who enjoys phone-based customer support, scheduling, dispatch coordination, and admin work in a quick-paced environment.

Work Location

- Hybrid role (mix of in-office and remote)

Required Availability

- Mondays & Fridays: 9:00 AM - 4:00 PM (required) :

- Additional hours may be added during the week based on workflow/customer demand (flexibility is an asset)

- Weekend availability required (primarily Saturdays) to take calls as needed

- After-hours call coverage may be required on an as-needed basis

- Weekend and after-hours calls are paid on a per-call / per-booked-job basis

Responsibilities :

- Answer incoming calls and book service appointments
- Provide professional customer service and handle questions/concerns




- Dispatch technicians and communicate schedule updates
- Data entry, document management, and general admin support
- Maintain accurate customer/job records in scheduling/CRM systems
- Follow up with customers (confirmations, updates, basic issue resolution)
- Support the Office Manager with daily office tasks

Communication Requirement

Qualifications :

- Customer service/admin experience preferred
- Strong phone etiquette and professionalism
- Organized, reliable, and detail-oriented
- Comfortable with computers and office software
- Able to multitask and work efficiently

What We Offer

- Supportive team environment
- Training and ongoing support
- Opportunity to grow into a full-time role
- Competitive pay based on experience

How to Apply

Job Types : Full-time, Part time, Permanent

Pay: $18.00-$28.00 per hour

Expected hours: No less than 14 per week

Application question(s):

- Are you open to taking after-hour calls?
- Are you available Mondays and Fridays 9am - 4pm ?
- Do you have a quiet workspace, good reliable internet and laptop?

Location :

- Saskatoon, SK (preferred)

Work Location: Hybrid remote in Saskatoon, SK

📌 Receptionist/administrative Assistant (Saskatoon)
🏢 Mr Rooter Plumbing Katoon
📍 Saskatoon