- Review Job Tickets : Read the mechanic's notes to see exactly what parts were used and how many hours the repair took.
Parts and Inventory Tracking
- Match Invoices : Make sure the parts the mechanic used match the delivery receipts and purchase orders.
- Update Inventory : Take used parts out of the digital system so the shop knows what to reorder.
- Warranty Claims : Process extra paperwork for truck parts that are still covered by a maker's warranty.
- Calculate Charges : Add up the costs for labor, parts, and any special shop fees.
- Create Invoices : Write up the final bill for the truck owner or trucking company using accounting tools like QuickBooks or Xero. [1, 2, 3, 4, 5]
Requirements :
- Proven clerical or administrative experience, preferably in a medical or dental office setting.
- Strong organizational skills with attention to detail and accuracy in data entry and proofreading.
- Proficiency in Microsoft Office (Word, Excel), Google Workspace, and QuickBooks.
- Excellent customer service skills with professional phone etiquette.
- Ability to manage multi-line phone systems and handle front desk responsibilities efficiently.
- Basic bookkeeping knowledge including invoicing and record keeping.
- Strong computer skills with the ability to learn new software quickly.
- Ability to work independently and prioritize tasks effectively in a quick-paced environment.
- Previous experience with filing systems, typing, and general office support is preferred.