Position :General Manager/Studio Manager (Operations)

Schedule :40 Hours a week - Salary, Monday to Friday with availability for emergency coverage on weekends/weeknights as needed.

Reports To :Operations Manager (OM)

Direct Reports :Guest Experience Team Members

Position Summary

An integral part of our Operations leadership team, the Studio Manager is a highly involved community leader who supports their team in delivering the YYOGA experience in their studio. They work closely with the Operations Manager to execute their studio's strategic plan overseeing the day to day leadership and operations for their studio.

The Studio Manager is a dedicated people leader that guides and manages all aspects of the studio team’s YYOGA experience with the intention of building the best team in our industry. They are responsible for driving guest engagement and attendance by developing their studio’s programming schedule and supporting their teachers. The Studio Manager cares deeply about the guest experience, and prioritizes ensuring our studios are operating in a way that embodies YYOGA’s values and standards. In addition to their team leadership duties, they support studio operations by building community and connecting to our guests, executing initiatives in studio, upholding operating standards and diligently completing administrative responsibilities.

Who You Are

- You are passionate about people leadership. You are comfortable being in a position of leadership and love investing time into coaching and supporting others. You have one or more years of previous experience leading or supervising a team including leading activities like hiring, training and coaching. If you have experience in the fitness, retail or hospitality industry, that’s a bonus.
- You love working with people,



and you strive to help both guests and team members have the best experience possible. You do everything you can to create a welcoming and inclusive environment for your team and guests.
- You’re also passionate about business operations. You understand that running a business, even a yoga business, means managing studio activities to maximize profitability.
- You have an entrepreneurial spirit and are willing to take the steps to help us drive successful business operations. You have experience with basic business operations and/or are quick to pick up these types of skills. You can be diligent with details when the task at hand calls for it and you are comfortable with administrative tasks and working with computer systems.
- You love the YYOGA brand, and enjoy being in our studios and championing the YYOGA experience. You are enthusiastic about helping us sell our memberships and expand our community.
- You value working within existing systems and policies, but you are also comfortable navigating the grey zone when a circumstance calls for a different approach. You're comfortable being the leader on site and can make tricky decisions that balance the various needs of the business.
- You are a problem solver at heart - you can see the solution through the challenges and you are rational and grounded working on the fly when dealing with novel situations.
- You’re a outstanding communicator - you’re clear,



kind and thoughtful with your words.
- You’re highly professional, approachable and friendly.
- You know how to have fun while working hard, and you contribute to a motivating and positive work environment.
- You enjoy learning and taking on new challenges - you are adaptable, quick to pick up new skills, open to feedback and you search for opportunities to learn within your role.
- You like collaborating with others but have the confidence to work independently and be the leader in the studio.
- You enjoy being in your studio and are able to meet the specific and ongoing needs of the studio’s operating schedule. This involves select evening and weekend availability, as well as the ability to support occasional emergency situations outside of your usual working hours.
- It would be a huge asset if you have your 200hour Yoga Teacher Training certification and/or experience teaching yoga or fitness classes.

What You Do

Team Leadership & Support

- At the heart of the Studio Manager position is being the primary leader and point of support for your team - this includes the Guest Experience Team as well as the teaching team.
- You are continuously helping your team to grow and develop. You do this by training and coaching studio team members to help them bring out their strengths. You diligently ensure your team follows operational policies & procedures. You also recognize your team for their achievements and if you need to share constructive feedback you do so in a proactive, respectful and timely manner
- You’re action oriented and thrive in a busy work environment. You work closely with your team, stepping in to help them manage the flow and workload of their day, modelling best practices an

📌 Full-time General Manager (North Vancouver)
🏢 YYOGA
📍 North Vancouver