Lead customer experience and team performance as Bailey Nelson’s Assistant Store Manager at Metrotown, supporting retail operations and optical service.

This Assistant Store Manager supports the Store Manager while delivering a seamless customer journey from eye test through frame selection and dispense. You will lead daily team performance, own the store two days weekly, and keep appointments running smoothly. The role suits confident leaders with retail or optics supervisory experience.

Key Responsibilities:

- Support the Store Manager across daily store leadership
- Deliver seamless customer journeys from eye tests to dispensing
- Take full store ownership two days each week
- Keep the appointment book running smoothly
- Coach teams to deliver consistently great service

Requirements:
- Experience in retail or optics at supervisory level
- Experience in retail or optics management
- Confidence leading and developing others
- Passion for creating outstanding customer experiences
- Alignment with tight-knit, down-to-earth values

Bring confident leadership, optical retail experience, and customer-focused coaching to Bailey Nelson’s growing Metrotown store team.

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📌 Assistant Store Manager Metrotown (Burnaby)
🏢 BAILEY NELSON AUSTRALIA FRANCHISING
📍 Burnaby