Concordia University of Edmonton (CUE) is a community of learning grounded in scholarship and academic freedom, preparing students to be independent thinkers, ethical leaders and citizens for the common good.

CUE campus is situated on the banks of the North Saskatchewan River in Edmonton’s historic Highlands neighborhood. Supporting a student body of nearly 3,000, we are known for our small class sizes and our excellence in teaching. Our small classes and diverse student population provide an excellent opportunity for engaging with students in a sustained and nurturing way unique within the Canadian university system. CUE is an institution that values research in the sciences, social sciences, humanities and management. Our vision is to become Canada’s preeminent small university.

CUE is committed to fostering a diverse, equitable, and inclusive workplace for work, study, and living. We actively promote dignity for all, rejecting action and language that are harmful to mutual respect.

Reporting to the Assistant Registrar, Financial Aid and Awards, the Financial Aid Advisor will work with a student-oriented team committed to providing strong service excellence to domestic and international students. The advisor will be responsible for advising clients (prospective students, applicants, and enrolled students) regarding financial aid options including federal, provincial, and territorial student financial assistance programs and internal/external awards such as scholarship and bursary programs.

Other responsibilities include assisting in the administration and processing of both internal and external award programs, confirming student eligibility and authorizing loan documents, reporting and recordkeeping, assessing and approving emergency loan funding, verifying academic and enrolment information,



and providing financial aid proof of enrolment documents.

Responsibilities :

- Respond to and process document requests by preparing accurate proof of enrolment documentation, liaising with internal departments (e.g., Office of the Registrar, Office of Admissions, Student Accounts), and maintaining comprehensive records in CUE’s Student Information System (SIS).
- Generate and deliver detailed reports to both internal and external stakeholders as required.
- Administer emergency loan programs for students experiencing financial hardship.
- Oversee batch confirmation of registration for Alberta Student Loans by verifying enrolment criteria, identifying and resolving registration issues, conducting student follow-ups, coordinating with Student Accounts for tuition remittance, and submitting amended records as needed.
- Manage out-of-province confirmation of registration requests in collaboration with Student Accounts to ensure timely tuition remittance.
- Accurately document student interactions and updates within SIS to maintain data integrity and continuity of service.
- Participate in cross-training initiatives to support team versatility and operational efficiency.
- Collaborate in the development and delivery of student-focused presentations and workshops on budgeting, student loans, awards, and financial literacy.
- Perform other duties and special projects as assigned.
- Other duties as assigned.

Requirements :

- Undergraduate baccalaureate degree with demonstrated customer service experience is required.
- Minimum of two years’ experience in a post-secondary environment, preferably within admissions, recruitment, financial aid, or the registrar’s office, is considered an asset.
- Eligible to successfully pass a criminal background check is required.

Closing Date :Application review will commence immediately and continue until the position is filled.

📌 Financial Aid Advisor (Edmonton)
🏢 Concordia University of Edmonton
📍 Edmonton