Medical Receptionist

Sharbot Lake Family Health Team

The Sharbot Lake Family Health Team (SLFHT) is seeking a positive, organized, and dedicated individual to join our team as a Medical Receptionist.

As our team continues to grow and expand services within the community, we are excited to recruit for this new permanent part time position. We are looking for someone who is dependable, friendly, adaptable, eager to learn, and committed to providing excellent service and support to patients, colleagues, and community partners.

Key Responsibilities

Patient Reception & Customer Service

- Welcome patients and visitors in a professional and friendly manner
- Answer and direct telephone calls, schedule and confirm appointments
- Respond to routine patient inquiries and direct concerns appropriately
- Support patient onboarding and attachment activities as required

Administrative Support

- Process incoming and outgoing correspondence
- Assist with scanning, filing, and electronic document management
- Maintain accurate records within the electronic medical record (EMR)
- Assist with clinic communications and general administrative tasks

Team Support

- Work collaboratively with physicians, nurse practitioners, nurses, allied health professionals, and admin staff
- Assist with workflow coordination and day-to-day clinic operations
- Provide extra reception coverage and support during periods of increased activity or staff absences
- Participate in ongoing quality improvement and clinic initiatives





Qualifications

Required

- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and work effectively in a busy environment
- Comfortable using computers and learning new software systems

Preferred

- Experience in a reception, customer service, administrative, or health care setting
- Experience with electronic medical records or scheduling systems
- Familiarity with primary care or community health environments

Knowledge, Skills and Abilities

- Strong customer service skills
- Initiative and willingness to learn
- Ability to work independently and as part of a team
- Strong problem-solving and organizational abilities
- Commitment to confidentiality and professionalism

Position Details

Position Title : Medical Receptionist

Status :Permanent Part-Time

Hours :Minimum three days per week (approximately 22.5 hours/week) Typical schedule is anticipated to be Monday, Thursday, and Friday from 9:00 a.m. to 5:00 p.m., with some flexibility based on operational needs.

Compensation :$22.50 per hour

Benefits :Benefits package valued at approximately 22.5% of salary

How to Apply

Applications should be directed to : Elizabeth Bigelow Executive Director Sharbot Lake Family Health Team 1005 Medical Centre Road Sharbot Lake, ON

Application Deadline : June 19, 2026

Pay: From $22.50 per hour

Work Location: In person

📌 Medical Receptionist (Sharbot Lake)
🏢 Sharbot Lake Family Health Team
📍 Sharbot Lake