Working as part of the Donation Centre team, the Driver/Mover operates one of the WINS fleet of trucks. They pick up individual and corporate/retail donations, transfer donations/inventory between WINS locations and deliver inventory/free goods to WINS clients and customers.

The Driver/Mover ensures the donation/delivery experience is positive for WINS donors, clients, and customers and is responsible for ensuring that assigned driving routes are completed in a timely and safe fashion.

We are looking for someone with open availability - 7:30am-4:00pm - Duties and Responsibilities : Receiving Donations (when Driving or in the Donations Centre)

- Positively and kindly greet donors and provide them with a safe, cheerful, and thanks-filled donation experience
- Evaluate items for donation and make decisions on whether offered donations are acceptable. Communicate to donors regarding any unacceptable items in a kind and respectful manner
- Work with the Inventory Associates and Moving Associates to unload donations from trucks from donor pick-ups
- Gather information for tax receipt purposes, confirm with the donor, and provide to Manager - Inventory

Property and Product Care - Carefully and efficiently move product from pick-up locations onto trucks and off of trucks to delivery locations, being respectful of the property of donors, clients, customers, and WINS- Stack and secure items on trucks to ensure safe and undamaged transportation to their destination

Driving and Truck Maintenance - Safely and efficiently drive to pick-ups and deliveries- Clean/wash the interior and exterior of the truck cab, box,



and body on a weekly basis- Ensure trip long reports are accurately completed and submitted at the end of each day- Report all maintenance concerns and issues to management as soon as the issue is noticed

Delivering Client and Customer Orders

- Positively and kindly greet clients & customers and provide them with a safe and respectful delivery experience

WINS Inter-location Transfers

- With the assistance of the Moving Associate and Inventory Associates (Donations Centre) or Store Teams (retail locations), carefully and efficiently load and unload donations/inventory

Teamwork - Act as an ambassador for WINS both on and off the job- Maintain excellent donor, employee, and volunteer relations through positive, kind, and professional interactions with others- Maintain ongoing communication with management on any issues or concerns

Health & Safety and Industrial Hygiene - Drive safely and defensively, and never drive while impaired- Positively engage in and comply with all WINS health & safety practices, procedures, and policies- Maintain a protected working area for all employees, donors, clients, and customers by ensuring trucks and immediate surrounding are clear of clutter

Donations Centre (When not Driving) - Assist with efficient and consistent initial rough sort of donations (ex: clothing, household, electrical, seasonal, etc.) and transfer incoming goods to appropriate Sort Team workstations- Safely bale recyclables and disposal items; store recycled and disposals safely until pick-up or delivery





- Ensure flow of goods through the Sort areas by providing full rough-sort bulk bins and removing empty bulk bins from the Sort areas
- Remove sorted and graded product from the Sort areas as needed to storage, recycle or disposal- Ensure that donations/inventory is stored in the correct locations and properly counted and tracked- Remove recycle and disposal items in conjunction with WINS selected contractor or, where necessary, directly to landfill- Other duties as assigned from time to time.

Requirements : Education

- Grade 12 education, or equivalent combination of education and experience

Experience

- Minimum of 3 years' experience driving trucks; oversize vehicles

Personal/ Skilled Attributes - Valid Class 5 Driver’s license and an acceptable current minimum 2-year Driver’s abstract- Able to correctly and safely lift a minimum of 50lbs/23kg individually, and 100lbs/45kg as part of a team, on a routine, consistent, and regular basis- An understanding of and affinity for the WINS brand, mission, and role with our clients, customers, and community- Provide satisfactory results from a Vulnerable Sector Search background check with the Calgary Police Service- Effective communication skills including proficiency in verbal and written English- Familiar with transportation routes and communities in the City of Calgary; navigation skills using a road map and/or GPS- A welcoming and empathetic demeanor with an ability to build and maintain positive relationships- Excellent client/customer/donor service orientation- Flexibility to comply with a work schedule with shifts throughout the week- Able to stand for long periods of time- Willing to work outdoors in all weather conditions- Work-ready with CSA approved steel-toed safety boots- Eligible to work in Canada

📌 Driver-mover (Full Time) (Calgary)
🏢 Women in Need Society
📍 Calgary