Title : Emergency Food Services Driver

Reports to : Manager, Food

Compensation :$24/hr.

Hours : 30 hours per week

About Us

Since 1986, Neighbour to Neighbour (N2N) Centre has been working to lead the Hamilton community to an improved quality of life. What started as a small food bank has evolved into an indispensable part of Hamilton’s social fabric. N2N gets to the very root of its community’s needs, offering access to healthy food, skill building programs, tutoring for children, utility support programs, counselling and a host of other interventions.

Position Summary

The Emergency Food Services Driver position ensures that the efficient pick-up and delivery of food from community partners is executed in a safe and effective manner. The Driver serves as an ambassador for Neighbour to Neighbour exemplifying behavior and interactions with absolute courtesy in accordance with the Centre’s values of respect, dignity, integrity and accountability.

Key Role Responsibilities

- Conduct daily pickup and delivery of Foodbank donations and materials according to health and safety guidelines.
- Provide transportation of food and supplies to the Community Food Centre when required.
- Demonstrate effective time management and organization in planning routes for maximum efficiency.
- Maintain a high level of customer service with all community stakeholders (food donors and community organizations).
- Report directly to the Manager of Emergency Food Services in scheduling daily routes and tasks. Check in with Manager, Food throughout the day for updates and amend route plan accordingly.
- Conduct daily inspection of vans and trucks for safe operation.



Report any maintenance or safety issues to the Manager, Food
- Provide support to warehouse volunteers in managing inventory, stocking the Foodbank, and maintaining a safe and efficient storage facility for donated products.
- Promptly notify manager of any issues related to inventory, warehouse, or volunteers.
- Update manager on donor interaction, collection sites and issues related to donors.
- Work with Manager, Food to develop strategies for increasing food donations from existing and new donors.
- Conduct home deliveries as needed (in absence of volunteer drivers) and as directed in support of the Home Delivery program.
- Ensure confidentiality, privacy, dignity and respect for all Home Delivery clients.
- Provide logístical support (including forklift operations) to all programs and staff as directed.
- Perform duties and meet expectations as required.

Other

- Complete other duties as required
- Participate as a Team member
- Participate in cross-functional teams as required.
- Work with other staff and volunteers to ensure optimum use of resources for the betterment of the Centre.

Qualifications, Education (minimum required/desired and Experience

- Experience driver of extended vehicle and truck under 24-foot
- This position, by its very nature is a physically demanding role. The requirement for repeated and heavy lifting is a basic job requirement. Lifting up to 50 pounds on a repeated basis is typical
- Excellent customer service and interpersonal abilities
- Excellent time management abilities
- Teamwork & Collaboration
- Attention to detail
- Dependable
- Forklift certificate is required

Priority will be given to individuals legally entitled to work in Canada.

📌 Emergency Food Services Driver (Canada)
🏢 Neighbour 2 Neighbour Centre]
📍 Canada