Making Canada a safer place to live and work for over 90 years.

As Canada's trusted safety partner since 1935, we work alongside customers coast to coast to help ensure people return home safely at the end of every shift.

Are you someone who loves being the go to person - the one who keeps operations running smoothly and teams moving forward?

This is more than an administrative role - you’ll play a critical part in coordinating service operations, supporting technicians in the field, and ensuring customers receive exceptional, timely service from start to finish.

If you’ve worked in dispatch, logistics, service coordination, or even fast-paced customer environments where you’ve had to juggle priorities, we’d love to hear from you.

As the Service & Dispatch Coordinator, you’ll :

- Prepare and manage customer quotes for service requests
- Schedule and dispatch technicians for service calls and projects
- Own the flow of service jobs from request to completion, ensuring accuracy, speed, and visibility at every stage
- Coordinate parts and materials for inspections, repairs, and installations
- Receive and process customer equipment for service, including work order creation and tracking
- Coordinate parts, equipment, and logistics to keep service jobs moving without delay
- Manage internal warehouse transfers to support service needs
- Work closely with Service Administration, Branch Management, and field technicians to ensure a seamless customer experience

What you’ll Bring

You’ll be a key part of a small,



tight-knit team where your work directly impacts customer experience and technician success every day.

- 2+ years of experience in a fast paced administrative or service coordination role
- Experience scheduling in an industrial or technical environment (asset)
- Strong customer service and communication skills
- Post secondary education in business administration or equivalent experience (preferred)
- Proficiency in Microsoft Office; Salesforce experience is an asset
- Excellent organization, accuracy, and attention to detail
- Ability to manage multiple priorities with a sense of urgency
- Adaptable, resourceful, and comfortable learning new systems
- A positive, team oriented mindset

What Success Looks Like

- Technicians trust your scheduling and communication
- Customers feel informed and supported throughout the service process
- Jobs move through the system cleanly with mínimal rework
- You anticipate issues before they become problems
- You help create a smooth, efficient, customer focused service operation

What’s in it for you?

- Competitive salary of $52,000-$55,000, based on experience and internal equity
- Comprehensive health and wellness benefits
- 3 weeks paid vacation plus additional time off
- Opportunities for learning, development, and career growth within a national organization
- A supportive, team-oriented team environment
- Meaningful work with a company dedicated to protecting people and keeping communities safe

Application & Hiring Process

📌 Service & Dispatch Coordinator (Greater Sudbury)
🏢 Levitt Safety
📍 Greater Sudbury