Manulife John Hancock Retirement is redefining our US Retirement business to help customers save for retirement. Working within a Secure agile delivery model, the team focuses on delivering solutions that create engaging and streamlined experiences for retirement plan customers and intermediaries.

The Product Management Director will manage a team of Product Managers/Product Owners who serve as the bridge between strategy and execution, ensuring initiatives are properly analyzed, prioritized, approved, implemented, and monitored for outcomes.

Position Responsibilities:

- Process & Methodology: Develop and maintain standardized product management frameworks, workflows, and tools.

- Lead a High-Performing Team: Lead a lean, high-leverage team focused on analytics, portfolio governance, and execution excellence. Foster a culture of accountability, continuous improvement, and results-driven execution.

- Leading change management and adoption: Support the rollout of new tools, workflows, or policies, ensuring smooth adoption across teams.

- Product Planning & Governance: Support roadmap planning, prioritizing product portfolio activities, backlog management and facilitating data-driven decision-making.

- Operational Execution: Ensure smooth coordination between engineering, marketing, sales, and support for product launches.

- Strategic Communication: Expertly translate goals, manage stakeholder expectations, and align diverse teams through compelling narratives and data-driven insights.

- Analytical Thinking: Comfort with data to define KPIs analyze trends, and identify levers for operational improvement, turning insights into actionable strategies

- Data & Insights:



Manage product analytics to track performance, user engagement, and feature success.

Required Qualifications:

- Minimum of 7+ years of experience as a product delivery or product operations leader

- Strong leadership and communication skills; ability to take ownership of deliverables and drive collaboration with cross-functional teams and stakeholders

- Ability to balance strategic thinking with detailed execution.

- Exceptional organization, communication, and interpersonal skills.

- Ability to cultivate relationships with key stakeholders across functions and levels.

- Good understanding of project management methodologies and agile processes.

Preferred Qualifications:

- Transformational, Strategic Thinking & Portfolio Mindset: Ability to translate business strategy into executable plans and measurable outcomes.

- Operational Efficiencies: Ability to design and institutionalize operating mechanisms that scale predictability and performance.

- Cross‑Functional Collaboration: Skilled at working across architecture, product, finance, operations and agile teams

- Analytical & Data‑Driven Decision-Making: Proficient in cost-benefit analysis, prioritization, and hypothesis validation.

- Lean-Agile Practices: Understanding of SAFe, Portfolio Kanban, and MVP-driven development.





- Communication & Influence: Ability to present business cases and influence approvals and alignment

When you join our team:

- We’ll empower you to learn and grow the career you want.

- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

- As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género,

📌 Director, Product (Toronto)
🏢 Manulife
📍 Toronto