Position Summary:

The Supervisor, Mooka’am provides clinical and operational leadership to an interdisciplinary team delivering culturally grounded services to children, youth, adults and families. The role supports consistent clinical practice, strengthens family-focused interventions, oversees staff performance and development, and builds relationships with internal programs and external partners. Through a Two-Eyed Seeing approach, the Supervisor brings Indigenous and contemporary clinical knowledge together to promote safe, coordinated and responsive service delivery.

Key Responsibilities:

- Supervises Mooka’am clinical staff who provide individual, dyadic, family and group counselling and other clinical supports and interventions for children, youth, adults and families.
- Provides operational and clinical oversight of the SickKids partnership and ensures that clinical staff are prepared to deliver family-focused services.
- Provides clinical supervision and guidance across therapeutic modalities, including child-centered play interventions, youth mental health, adult services, parent–child and caregiver–child dyadic work, attachment-based practice and family work.
- Leads a Two-Eyed Seeing approach that brings Indigenous knowledges, cultural practices and contemporary clinical interventions together in service delivery and clinical supervision.
- Develops and delivers culturally grounded training that strengthens staff knowledge, practice and confidence in integrating Indigenous approaches to healing into clinical services.
- Supervises Developmental Case Managers who provide service navigation and coordinated support to children and adults with exceptionalities, including fetal alcohol spectrum disorder,



autism and medical conditions.
- Provides direct supervision to staff, including hiring, determining work priorities, assigning duties, providing direction and training, setting performance standards, conducting performance appraisals, and taking corrective or disciplinary action if necessary.
- Provides direction to clinical staff and relays corporate mandates, goals and objectives.
- Serves as a clinical resource and provides or arranges clinic training.
- Ensures that staff identify and respond to clients’ cultural needs, including facilitating appropriate access to Elders and Traditional Teachers.
- Monitors clinical practice to ensure services remain culturally responsive, family focused and consistent with agency standards.
- Maintains and updates program policies, procedures, clinical operations manuals and related practice guidance to support consistent and accountable service delivery.
- Protects the confidentiality and privacy of client, employee and Agency information in accordance with legal, ethical and organizational requirements.
- Develops and strengthens partnerships, service agreements and referral pathways with internal programs and external organizations.
- Maintains current knowledge of community resources and social service providers, builds effective working relationships and participates in community planning committees as appropriate.




- Facilitate communication among staff, clients, community resources and other stakeholders to support coordinated and responsive service delivery.
- Ensures compliance with program policies, procedures and funder requirements, including the accurate and timely completion of required reports.
- Performs other related duties and responsibilities as required.

Minimum Qualifications and Skills:

Education and Experience:

- Robust understanding and practice of Indigenous approaches to healing, including land-based practices and cultural knowledge.
- Connection to FNIM communities and knowledge and awareness of the diverse urban Indigenous population.
- Bachelor's or Master's degree in Psychology, Social Work, Counseling or a closely related field.
- Three years of experience in clinical supervisory/management.
- Demonstrated experience in supervising staff in the areas of: Coaching, setting goals for performance and deadlines in ways that comply with NCFST plans and vision.
- Experience organizing workflow and ensuring that employees understand their duties or delegated tasks.
- Familiarity with operational functions as they relate to managing attendance, vacation, sick time, etc.
- Experience in program development is an asset.
- Experience using Coyote Caseworks would be an asset.
- Pass a Vulnerable Sector Police Record Check Knowledge.
- Demonstrated understanding, and commitment to, integrating the Native Child and Family Services of Toronto Mission and values in to practice, service and relationships.
- Understanding and grounding in cultural and social issues affecting Indigenous people.
- Demonstrated understandin

📌 Clinical Supervisor, Mooka'am Clinic (Toronto)
🏢 Native Child and Family Services of Toronto
📍 Toronto