Job Description

Job Description

RQ00751
- Jr. Project Manager/Leader 1-year contract (260 business days)
- possible extension Hybrid (3 days onsite)
- Metro Hall, 55 John Street Must Haves: 5 years supporting/delivering complex technology rollouts or digital enablement initiatives in large organizations. Experience delivering M365 or enterprise SaaS rollouts involving technical implementation, licensing, onboarding, training, comms, and adoption measurement.

Experience coordinating delivery gates across security/privacy/compliance stakeholders (e.g., assessments/risk treatment approach). Experience with Copilot Studio / M365 Copilot / GitHub Copilot / other AI applications or solutions delivery is a strong asset (agents, environments, governance). Familiarity with AI rollout prerequisites and operational dependencies (identity, access patterns, end-user readiness steps documented for pilots/production deployments). Support the delivery of the workplan including licensing activation, onboarding, communications, training coordination, and support pathways.

Public Sector experience (highly preferred Post secondary education in IT, Computer Science, Engineering, Business Management, or related field, or equivalent relevant experience.

Project Description: The Project Manager will support the delivery and operationalization of the City's Microsoft 365 Copilot sustainment, AI agents using Copilot Studio, rollout of GitHub Copilot. The role will help the Delivery/Program Leads to translate approved use cases, governance requirements, and risk treatments into an executable delivery plan that results in secure, production ready capabilities. The role will provide assistance in coordination, planning, communicating, delivery execution of core project and operational components.





The role will be responsible for operational readiness, service transition planning, reporting, operational activities (e.g. testing, licenses assignment, etc.) and dashboard management. Description/Qualifications Post secondary education in IT, Computer Science, Engineering, Business Management, or related field, or equivalent relevant experience. Strong communication skills to translate technical topics (security, privacy, identity, governance) into delivery decisions and user-facing guidance.

Demonstrated judgement and accountability in a public sector or similar environment. Knowledge and understanding of Project Management's Institute's Project Management Body of Knowledge. Knowledge and understanding of Information Management principles, concepts, policies, and practices. Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards. Experience 5 years supporting/delivering complex technology rollouts or digital enablement initiatives in large organizations.

Experience delivering M365 or enterprise SaaS rollouts involving technical implementation, licensing, onboarding, training, comms, and adoption measurement.

Experience coordinating delivery gates across security/privacy/compliance stakeholders (e.g., assessments/risk treatment approach).



Experience with Copilot Studio / M365 Copilot / GitHub Copilot / other AI applications or solutions delivery is a strong asset (agents, environments, governance). Ability to handle client relationships to manage expectations, provides updates as required, identifies potential conflicts between project and functional areas.

Technical Capabilities Familiarity with AI rollout prerequisites and operational dependencies (identity, access patterns, end-user readiness steps documented for pilots/production deployments). Assignment of duties Support the delivery of the workplan including licensing activation, onboarding, communications, training coordination, and support pathways. Lead project progress reporting, budgeting risk management, and tracking of action items.

Draft divisional and city-wide communications e.g. emails, memos, guidelines, FAQs, etc. Creation of roadmaps-and-overview PowerPoint presentations to deliver to senior leadership. Lead and/or support change management (stakeholder Mgmt., Comms, client engagements) for the AI team.

Developing end-to-end process maps and outlining of operational steps to support team's project sustainment Assist in developing operating procedures, training materials, and knowledge transfer documentation Maintain project workplans and ensure resource assignments, tasks, and timelines remain current. Produce concise delivery reporting (status, risks, dependencies, decisions) to program leadership and senior stakeholders and manage escalations through structured options.

Support the technical design, configuration, testing, and deployment of AI solutions, ensuring alignment with business, security, and operational requirements. Coordinate development, including workplace setup, release sequencing (dev/test/prod), and access con

📌 Jr. Project Manager/Leader (Toronto)
🏢 Source Code
📍 Toronto