Drive innovation in AI support as a Customer Support Engineer with H2O.ai. In this role, you will troubleshoot issues, analyze bugs, and enhance software design while working remotely.

H2O.ai is seeking a Customer Support Engineer focusing on MLOps in the PST time zone. You will engage with clients to resolve technical issues, delve into bug reports, and contribute to robust cloud-native services. Solid software engineering skills and a passion for MLOps are essential for this role.

Key Responsibilities:

- Engage with customers to troubleshoot technical issues
- Analyze bug reports and identify root causes
- Design new features and document solutions
- Write code with corresponding unit tests
- Contribute to automated testing for software changes

Requirements:

- Bachelor's degree in Computer Science or Engineering
- Minimum of 1 year in Software Engineering roles
- Hands-on experience with Kubernetes and Docker
- Proficiency in Python, GoLang, C++, or Java
- Familiarity with Terraform, Helm, and cloud platforms

Utilize your technical skills in software development and customer support to enhance H2O.ai's innovative solutions.

📌 Customer Support Engineer MLOps (Ahuntsic)
🏢 h2o.ai
📍 Ahuntsic