Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

- Job ID #32090: Organizational Change Management Lead, Enterprise Time and Attendance System
- Union: Non-Union
- Job Description ID #: 7891
- Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on July 22, 2026.
- Duration: Up to 24 months
- Vacancy type: Current position
- Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Reporting to the Manager, HR Technology & Analytics, the Organizational Change Management (OCM) Lead will drive end-to-end change strategy and execution for enterprise-wide implementation of Time & Attendance solution (UKG Pro WFM).

The role is responsible for leading and executing the organizational change management strategy to support transformation across the City and its affiliates. Responsibilities include stakeholder engagement, change impact assessment, communications, training, workforce readiness,



and adoption monitoring. The OCM Lead will collaborate with HR leadership, Payroll, IT, departmental stakeholders, unions (as applicable), and external partners to ensure successful adoption across a diverse municipal workforce as well as successful transition to new workforce management processes and technologies.

GENERAL DUTIES

Lead and execute comprehensive organizational change management strategies, plans, and roadmaps aligned with enterprise Workforce Management transformation.

Conduct organizational change impact assessments across business units, identifying impacts to scheduling, timekeeping, attendance, payroll, and collective agreements.

Act as the primary OCM resource to establish stakeholder requirements related to change readiness, adoption, and communications. Works closely with sponsors, SMEs, HR, Payroll, IT, and Implementation Partner to support successful deployment.

Develop and implement comprehensive stakeholder engagement strategies, including union engagement where applicable, to ensure alignment and minimize resistance.

Lead stakeholder engagement across a diverse municipal workforce, including frontline staff, supervisors, senior leadership, and union representatives, ensuring transparency and alignment.

Create and deliver multi-channel communication plans, materials, and campaigns to support awareness, understanding, and adoption of current workforce management processes and technology for varied employee groups (unionized, office, outside, etc.).

Facilitate stakeholder workshops, town halls, and executive briefings. Create clear, accessible messaging for non-technical and unionized audiences. Ensure transparenc

📌 Job ID #32090: Organizational Change Management Lead, Enterprise Time and Attendance System (Canada)
🏢 The City of Hamilton
📍 Canada