Webelieve thatcommunication belongs to everyone. Our mission is to democratize phone service and remove barriers that prevent people from staying connected.

AsTextNowcontinues to evolve, Artificial Intelligence is becoming a foundational capability across our products, operations, and employee experience. Our AI Labs teamis responsible foridentifying,validating, and scaling AI-powered solutions that createmeasurableimpact for customers and employees.

We'relooking for a Senior Software Developer who can help transform AI opportunities into production-ready systems, partner with stakeholders across the business, and accelerateTextNow'sadoption of AI technologies.

What You'll Do

Build AI-Powered Solutions

- Design, develop, and deploy AI-enabled applications, services, and automations
- Build internal tools and intelligent workflows using LLMs, AI agents, and orchestration frameworks
- Evaluate emerging AI technologies and rapidly prototype new concepts

Lead Technical Delivery

- Drive architecture and implementation decisions for AI initiatives
- Define patterns and standards for AI application development
- Balance experimentation speed with security, governance, and operational excellence
- Ensure solutions are reliable, observable, maintainable, and cost-effective

Enable the Organization

- Partner with business stakeholders toidentifyhigh-value AI opportunities
- Translate business problems into technical solutions
- Consult with teams across Product, Engineering, Customer Care, Trust & Safety, Marketing, Finance, and Operations
- Help teams adopt AI capabilities and best practices

Build Internal AI Capabilities





- Develop reusable AI services, frameworks, and components
- Create integrations with enterprise platforms and business systems
- Design automation workflows that reduce manual effort and increase operational efficiency
- Contribute to AI governance, evaluation frameworks, and responsible AI practices

Mentor and Influence

- Coach engineers and technical stakeholders on AI development approaches
- Share knowledge, best practices, and lessons learned
- Drive technical discussions and influence the direction ofTextNow'sAI strategy

What You Bring

Technical Experience

- 5+ years of software development experience
- Experience designing and delivering production-grade software systems
- Strong programming skills in one or more contemporary languages (Go, Python, TypeScript,Ruby, or similar)
- Experience with cloud platforms and modern deployment practices

AI & Automation Experience

- Hands-on experience building applications with Large Language Models
- Experiencetrainingcustom models
- Understanding of prompt engineering, evaluation methodologies, and AI system design
- Experience with workflow automation and orchestration platforms
- Familiarity with retrieval systems, vector databases, knowledge management,



or agent frameworks

Delivery & Collaboration

- Comfortable operating in ambiguous environments with evolving requirements
- Strong communicationskills with technical and non-technical audiences
- Demonstrated ability to lead projects from concept through deployment
- Ability toidentifyopportunities independently and drive execution

Mindset

- Curious and pragmatic
- Strong ownership mentality
- Bias toward experimentation and learning
- Able to balance speed with long-term sustainability
- Excited by solving business problems using technology

Nice to Have

- Experience building enterprise AI solutions
- Experience with OpenAI, Anthropic, Google, or open-source model ecosystems
- Experience with observability and AI performance monitoring
- Experience implementing AI governance, evaluation, or security frameworks
- Telecommunications industry experience
- Experience building internal developer productivity tools

Base Salary Range

The expected base salary range for this role is:

CanadaIntermediate:CAD $113,400 -$162,000annually

Canada Senior: CAD $158,000 – 207,000 annually

Canada Staff: CAD $200,400 – 248,000 annually

Our salary ranges aredeterminedby role, level, and location. Within the range, individual pay isdeterminedby job-related skills, experience, and relevant education or training.

Our goal is to offer a competitive package that reflects the impact andexpertiseyou bring to the team.

This posting is for a current, active vacancy.

More aboutTextNow

Our culture

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📌 Senior Software Developer, AI (South-West Oxford)
🏢 TextNow
📍 South-West Oxford