Contribute to student success with Douglas College as a Records Specialist. This role focuses on accurate student records management, customer service, and troubleshooting registration issues in a hybrid work environment. As a pivotal member of the Student Records team, you will ensure the accuracy and confidentiality of student records at Douglas College. This position requires strong administrative and data management skills, a collaborative mindset, and a minimum of two years of relevant experience in a post-secondary workplace. You will work independently and as part of a team, interpreting policies and providing exceptional service to students, faculty, and staff.

Key Responsibilities
• Manage and update student records accurately
• Troubleshoot complex registration issues




• Interpret college policies related to records
• Provide outstanding customer service to stakeholders
• Collaborate with faculty and staff for record maintenance

Requirements:
• Completed Diploma in a related field
• Minimum two years relevant experience
• Knowledge of Student Information Systems (Banner)
• Familiar with college policies and procedures
• Effective problem-solving and documentation review skills Make a meaningful impact on the lives of students while enhancing your administrative and data management skills at Douglas College.

📌 Student Records Specialist at Douglas College (Canada)
🏢 Douglas College
📍 Canada