Lead with passion as a Front Office Supervisor at Hilton Garden Inn Toronto Airport. Drive exceptional guest service while overseeing a agile front office environment. Join the team at Hilton Garden Inn Toronto Airport, where you’ll play a pivotal role in ensuring guest satisfaction and a smooth front office operation. You'll greet guests, handle complaints, and provide leadership to ensure adherence to brand service standards. This full-time role also involves collaborating with other hotel departments to enhance guest experiences.

Key Responsibilities
• Cultivate a culture of performance and guest-focused service
• Greet guests and manage any complaints promptly
• Train team members on service standards and procedures




• Support Front Office Manager with daily reporting and policies
• Coordinate with departments for seamless guest experiences

Requirements:
• Exceptional customer service skills are essential
• Excellent communication abilities required
• Experience with ONQ is an asset
• Availability for evenings and weekends required
• Authorization to work in Canada necessary Harness your leadership and customer service skills to create remarkable experiences at Hilton Garden Inn

📌 Hilton Garden Inn Front Office Supervisor (Canada)
🏢 Silver Hotel Group
📍 Canada