Overview

Join Our Team Canna Cabana, a leading cannabis retailer in Calgary, is hiring aCannabis Delivery Driver/ Retail Shift Leaderto join our passionate and energetic team. This dual role involves providing exceptional customer service in-store and ensuring efficient cannabis delivery service within the community. Ifyou’rea cannabis enthusiast committed to compliance, safety, and outstanding service, we want to hear from you

We are seeking a reliable and customer-focused professional to split their time between working as a Delivery Driver and a Retail Shift Leader at Okotoks, Alberta. Please include your postal code in your application, as applications without one will not be considered.

Responsibilities

Retail Shift Leader Duties:

- Provide assistance tostore management in supervising andfacilitatingthe daily operations of the store.
- Oversee the responsibilities of the Store Manager in the absence of SM or ASM
- Assistin the delivery of key personnel management when on shift and resolve any customer service issues as and when needed.
- Provide direction,guidanceand instruction to all store associates asrequired.
- Ensure store conditions are consistently upheld toestablishedstandards.
- Be the sales and customer service leader/role model in the absence of SM/ASM
- Greetandassistcustomers in a way that models exemplary conduct to other staff.
- Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
- Handle customer complaints as they arise, escalating to theappropriate individualasdeemednecessary.




- Ensure that all health,safetyand security regulations are adhered to andrequiredstandards are met on shift
- Achieving sales target and store level KPI’s.
- Ensuring employees on shift are actively pursuing sales goals
- Oversee andassistin inventory management and be accountable for the inventory processes on shift.

Cannabis Delivery Driver Duties:

- Deliver cannabis products safely and promptly within 45 minutes of order placement.
- Inspect andmaintainthe cleanliness and organization of the delivery vehicle.
- Verify customer identification before making deliveries.
- Follow assigned routes, transportation regulations, and safety protocols.
- Use delivery apps and communicate withcustomersas necessary.
- Manage cash floats and collect payments whenrequired.
- Other duties asrequired.

Qualifications

- Completion of high school and College/CEGEP/vocational or technical trainingrequired
- Valid Driver's License and excellent and safe driving skills required
- Minimum of 2yearswork experience in the retail industryrequired. Cannabis industry preferred
- Must havevalid and currentSellSafe certificationfor working in the retail cannabis store in Alberta
- A copy of current,



clean driving abstract required with no violations in last three years and no major violations at any time.
- 3 years of verifiable driving experience preferred, based on insurance eligibility criteria
- Defensive Driver course an asset.
- A valid First Aid certification is considered an asset
- Working smartphone with a data plan and charger required.
- Ability to effectively communicate both verbally and in writing
- Familiarity with local streets, neighborhoods, and route
- Highly responsible, reliable, and dependable
- Flexible schedule including evenings and weekends
- Strong customer service skills and problem-solving abilities
- Demonstrated sales and service orientationrequired
- Ability to work well under pressure in a fast-paced environment
- Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniques
- High level of integrity and work ethic
- Professional/mature demeanor under stressful situation.
- Flexibility to be on call during 6–10-hour shifts
- Ability to work individually as well as part of a team
- High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
- High levelofproficiencywith Microsoft Office productivity suite
- Highly effective teamwork skills
- Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
- Well-defined sense of diplomacy
- Thorough understanding of applicable health and safety legislation
- Profe

📌 Delivery Driver/Shift Leader (Canada)
🏢 Canna Cabana
📍 Canada